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Vaibhava's avatar
Vaibhava A Community Member

Do not want to use Google Signin

Hi,
I am using google sign-in to do the login to Upwork.

But now, I do not want to use my google sign anymore.

I want to use a separate Upwork username & password to login.

 

Please guide.

 

Thanks in advance.

 

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager

Hi all,

 

If you need help signing in to your account, we’ll need to ask you to confirm some private account details in order to help you. At Upwork, protecting your privacy is our priority. With this in mind, it would be best if you reach out directly to our support team so they can assist you within a private and secure channel of communication. 

 

 

How do I reach a human in customer support?

 

  1. Please visit Contact Support and click the ‘Chat with Upwork' button.
  2. Type a question or topic and select ‘Send’. The bot will find relevant Help articles for you.
  3. The chatbot will ask you to confirm if you need additional help. If you confirm that you need additional help, you will be asked to confirm the account type you need help with.
  4. From there, the support options available to you will be listed. Select either of the options to be able to contact the Upwork Support Team.
~Andrea

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304 REPLIES 304
Luis's avatar
Luis B Community Member

I login with my Goggle account and in order to get paid it asks for my password. I tried my Google account login but it's not working. I needed this money for my family during a hurricane coming our way. Thanks

Mykola's avatar
Mykola A Community Member

Pls share solution you found.

I see this question weekly. Many users askng the same again and again. But i have nothing to answer because moderators forwarding everyone to private tickets and hidding answers in all possible ways.

Luis's avatar
Luis B Community Member

Oh I will. This is ridiculous.

Nicolas's avatar
Nicolas G Community Member

I want to change SSO Google Log In to email and password

Christian's avatar
Christian G Retiring Moderator

Hi Nicolas,

 

Thanks for reaching out. I checked and it looks like you were able to log in just recently. Could you please clarify if you need further assistance?

 

~Christian