Don't have access to Verified Phone Number / Not receiving security code on my phone

[#1]

Hi,

The account says it needs to verify my phone number but I am not getting a code to my phone.

**Edited for Community Guidelines**

[#2]

Hi Tanveer, 

Thank you for your message. I have shared your post to a support ticket to look into this for you. The handling team will reach out to you on the ticket to assist you accordingly.

[#3]

Currently cannot sign I to my main account I'll assume it's because it's been and while and the not has been less than helpful in my attempt to contact someone a few days ago it asked me for my information and said I would be contacted and still nothing so any help would be obliged 

[#4]

Hi Jerome,

Thank you for your message. I have shared your post to a support ticket to look into this for you. The handling team will reach out to you on the ticket to assist you accordingly.

[#5]

Ty madam Ronna

[#6]

I haven't received a text to verify my account and I went into my settings, passwords and security and tried to choose a two step verification and it will not allow me to make any changes. 

[#7]

Hi Niccole, I saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.

[#8]

When in job a post on upwork it says verify your phone number and when i enter my phone number i am not receiving any verification codes changed phone numbers as well try resending codes but still same issue. My phone number is valid elegible and active please help me fix this asap.

[#9]

 That sounds super frustrating! As a fellow freelancer, I can’t help directly, but I’ve seen this happen before. Here are a few things you can try:

1. Double-check your number format – Make sure you’re entering your phone number with the correct country code, especially if you’ve changed it.

2. Try a different network – If you’re on Wi-Fi, try switching to mobile data, or vice versa, and see if the code comes through.

3. Contact Upwork Support – If you’ve tried those steps and it’s still not working, I’d recommend reaching out to Upwork support directly. They should be able to help fix it from their side.

Hopefully, that helps and you can get this sorted soon!

[#10]

Hi Muhammad,

Thank you for sharing your concern. I checked and see that you're able to raise a support ticket. Should you have additional questions or concerns, you can add them directly on your ticket. Our team will be happy to provide assistance. 

[#11]

i got same issue,  I have added payment verification but not able to get the code on my phone event after resending.