Don't have access to Verified Phone Number / Not receiving security code on my phone

[#1]

I don't have access to my old verified phone number and need to update it with a new one.

[#2]

Hello, 

I have been trying to verify my mobile phone since this morning, but I am not receiving any code whatsoever! I have even tried two different phone numbers and still got nothing. Can I verify my phone via an automated call instead of an SMS message.?

Please help!

[#3]

Hi Mohammed,

I checked and confirmed that you've successfully verified your phone number and account. Looks like you're all set! Thank you for reaching out.

[#4]

Hi support greetings, please am a new freelance,here but I can't be able to verify my mobile number since 3days now ,I need your help

[#5]

Hello Chinasa,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep

[#6]

I am not receiving code on my number and unable to get help from anywhere. If i am not wrong, I cant really apply until i verify my phone number. How do i go about it?

[#7]

Hi Abeer,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#8]

Hi, I am trying to access the settings page from the browser and system on which I have been using Upwork for last 6 months, but it prompts me with "Verify a code via SMS text to continue" (Attaching screenshot to illustrate more)

It never sends an SMS to phone number and when i click resend sms after some time, it says "This method is no longer available"

Can you please help me as I am unable to receive SMS? 

I also tried to login in another system but was prompted to verify code via SMS, and faced the same problem

[#9]

Hi Hammad,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#10]

Hello Nikola,
I am currently facing issues recieving verification code to my phone number. 
I tried several times to get the code so i get 'Re-sending PIN limit has been exceeded' as well. Please help.
Regards,
Thomas

[#11]

Hi Kofi,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#12]

Hello Luiggi,

I'm from Ghana and I'm not able to receive the verification code on my Ghana number

Thanks

[#13]

Hi Francis,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#14]

I'm not recieving the SMS verification code

[#15]

when i try post job i get verify phone number but i didn't get any code , i try to resend the code samething no any code revice in my phone 

[#16]

Hi Samer,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#17]

I have a problem with the two-factor authentication process. I am not getting the SMS on my phone. My Authenticator app was also deleted from my phone. So, I am unable to use my Google Authenticator option. I could not set up a new authenticator because I could not enter the "Setting" due to the verification code. 
How can I solve this matter?

[#18]

Hi Zafrullah,

Thank you for reaching out to us. Your report has been forwarded to our team and you will receive a support ticket from one of our agents to help you more. You can access your support tickets here.

- Pradeep

[#19]

Thank you, Pradeep!

[#20]

Hi, I just registered here. I verified my email (it's the correct one).

I created a job post and wanted to post it, but I am unable to do so before I verify my phone number. For some reason, I did not receive the SMS verification code even though I requested it 10 times...

I tried changing the phone number to one of my colleagues', and he received the verification code via SMS, but I am unable to do so. For transparency, we come from different countries, hence have different country codes, if that has anything to do wwith receiving the verification code or not.

I need to speak to a human being and the suggested "Solutions" here and in other threads don't work. I'd appreciate quick help with this as I really need freelancers to help us with a few projects.

[#21]

Hi Petya,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#22]

Did not receive sms message for verification code

Help

[#23]

Hi Ibrahim,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.

[#24]

Hi, I am not getting OTP on mobile when trying to access settings section.

[#25]

Hi Yash Pal,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep

[#26]

Dear Support Team,

i did not receive a text message verification code for my number, please help. even tried changing the number, still didn't work.

thanks

Nnenna