Don't have access to Verified Phone Number / Not receiving security code on my phone

[#1]

I don't have access to my old verified phone number and need to update it with a new one.

[#2]

Hi Freakgenix,

I’ve escalated your community post to a support ticket. One of our agents will contact you soon to assist you further in gaining access to your account.

[#3]

Hi! I changed my location and all its related details changed but when i intends to apply for a job, i cannot receive my five digit verification message to my phone hence referred to contact support after forcing my phone to respond manually, kindly seeking for your assistance big team.

[#4]

Hi Richard,

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist you further in completing the phone verification.

[#5]

hi Upwork i can't able to logon my freelancer account now my account are not visible on upwork  when I try to search for talent by using other account I cant get varifocal code 

[#6]

Hi Musiabe,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you on this page with more information and further assistance.

[#7]

Hello!
It is too frustrating that I have to post my job on Upwork and I am stuck in verification. I haven't got any OTP to post my job kindly resolve this issue of mine 

do review the attahment I have attach.

Thanks. 

[#8]

Hi Hannad,

I’ve escalated your community post to a support ticket. I'm sorry you're having trouble receiving the code to complete the phone verification. Rest assured that one of our agents will contact you soon on this page to assist.

[#9]

Hi,

I'm trying to verify my phone number to publish a job post, but I'm not receiving the OTP for some reason. Is there a going-issue in regards to that? If so, is there a workaround?

Hoping for some helpful assistance because the chatbot is absolutely of no help.

Cheers,

Alvin

[#10]

Hi Alvin,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#11]

Hello! I tried to post a job and was required to input an otp code sent to my phone number. The otp code never arrives. I tried changing my phone number. The same is happening. No code. Now I'm stuck. I cannot change the phone number back to the first one and it says I have exceeded the PIN requests limit. I need help ASAP. Chat bot is useless and I cannot create a ticket or contact a human being.

[#12]

Hi Andreea,

I'm sorry to hear you are having trouble with this. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#13]

Hello, i am not receiving the OTP SMS and i can not post a job. I tried with two different number and the same issues occured.

How can i solve this issues ? can i get the phone verified by someone?

[#14]

Hi Toderascu,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.