Double charge

[#1]

I've upgraded to plus membership and my membership didn't upgraded. I got double charged from my bank account, so i want a refund. Thanks

[#2]

Hello Alaadin,

Thank you for contacting us. I am sorry to hear that you are encountering an issue upgrading to a Freelancer Plus membership. I shared your report with our team. One of our agents will contact you directly via a support ticket to provide you with the necessary assistance. You can access your ticket on this page.

[#3]

Also no support ticket has opened

[#4]

It's been 8 hours and ‏no one has contacted me, i want to refund

[#5]

Hi Alaadin,

Apologies for the delay as our support teams are currently experiencing a higher number of contacts than usual. Rest assured the team will address your concerns and questions in the ticket as soon as possible.

- Pradeep