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mohzys23
Community Member

Eligible week stagnant

Hello support team, my top-rated eligible week score has been stagnant for about 3 weeks now after getting my JSS score above 90%. Please what is going on with my profile or what do I need to do to get this issue fixed? 

1 REPLY 1
PradeepH
Moderator
Moderator

Hi Moses,

 

Eligible weeks are the ones where you had Rising Talent status or a Job Success Score at 90% or above. Every Saturday we remove the week 17 weeks ago from the calculation and add the most recent week. In order for the count to increase, you must be eligible this week, but not have been eligible 17 weeks ago. Because of the past 16 weeks, you still have the same total number of eligible ones as last time we checked. Check out this help page for more information.

 

Thank you,

Pradeep

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