Email verification failed!

[#1]

Hello, i'm not able to verify my email.
The link of the verification mail is not working, landing to a page with a message.
I have tried two/three times with email resend but no luck.

Email verification failed!

Please make sure that you have copied and pasted the entire URL from your email in your browser.
If you are still having trouble verifying your email contact customer support.

Thanks

[#2]

I've requested the verification email multiple times, and it hasn't been sent to my email (I've checked the spam folder, too). How can I resolve this?

[#3]

Hi Jacob,

One of our agents will reach out to you directly via email to assist you with this concern.

Thank you! 

[#4]

Writing on behalve of person who tried to register. She have the same issue. She got the verification mail, but the link was failed. Now when she tries to login getting error "Oops! Username is incorrect." and getting another error message "This email is already in use" when trying to register.
Please help.

[#5]

Hi Liparit, 

Please know that we're unable to share information about another user's account with you because of privacy reasons. Please let this person know she can reach out to us via our different support channels and we'll be happy to assist.

[#6]

Hi Andrea,

Thanks for replay. Actually no need to share any data with me, How can I PM you her email (email she used to register)? So you can contact with her via her email or please mention the other support channel she can use.

[#7]

I set up an Upwork account a while ago and have since then tried requesting a text message to verify my account numerous times to no avail. I was looking for assistance with this matter. Thank you.

[#8]

HI John Michael,

I have requested the assistance of our team. One of our agents will reach out and assist you directly via a support ticket.

[#9]

It's been  5 -6  days and I haven't received my verification email. Can you please help me with this?

Thanks.

[#10]

Hi Ehtesham,

Thank you for your message. I will have our support team contact you directly for further assistance.  

Thank you,

Pradeep 

[#11]

Hi there,

At the "Verify your email" step of creating a new upwork account, I clicked a few times on "Resend verification email" without success. (Now I reached the "maximum" number of verification sent.) My inbox is still empty and so is my spam/junk folder. My email address is otherwise working perfectly (I receive other emails).

Could anyone please help me with this issue?

Thanks in advance!

[#12]

Hi Sean,

I have escalated your concern and one of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[#13]

I am not receiving the verification email because I've misspelled the email account and now I cannot change or modificate it. 
How can I do to correct it and verificate my account? 

[#14]

Hi Aldana,

Thank you for reaching out to us and welcome to Upwork. I have escalated your concern and one of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[#15]

The problem is not because of spam

[#16]

Hi Tatjana,

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

[#17]

I have signed up an account in Upwork and I am not recieving any verification emails. I've tried for days but even after requesting multiple resends, the mail just won't come.

I've also checked the junk folder and the spam folder.

Can somebody help me resolve this issue please?

[#18]

Hi Loreta,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.

[#19]

I received a different email from Upwork about 18 minutes ago. Checked spam, etc. Not receiving the email after they requested me to verify (again) while trying to get to my settings.

I haven't used Upwork much but wow, it is a pain to get started.

[#20]

Hi Andre,

I'm sorry to hear about your experience. I  checked your account and it looks like an agent is already assisting you on this matter. I reached out to the team handling your case and shared your report. You may access your support ticket here for updates or if you have any questions so we can keep everything in one place.

[#21]

I've made an account with Upwork and I am stuck at the verification of my email step because I am not recieving any verification mails. I've tried for hours on end but even after requesting multiple resends, the mail just won't come. 

I've checked the junk folder and the spam folder and contact Gmail support too, and they tell me the mail never reached their servers. 

Can somebody help me resolve this issue please!

[#22]

Hi Jenny,

I'm sorry to hear you haven't been able to finish setting up your account. A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.

[#23]

Hi there 

I am not getting my sign up verification email to be able to post for some work I am looking to be completed. 

I have tried resending the email many times 

Thanks 

[#24]

Hi Steve,

Could you please check your junk/spam folder in case the email was sent there?

[#25]

Hi there, 

Yes I have been checking all day and trying to resend but nothing is there

Thanks 

Steve

[#26]

Hi Steve,

I have escalated your report to the appropriate team and one of our team members will reach out to you directly via a support ticket to assist you with the verification process. You can check here or your email for updates and further assistance. We seek your patience while we address this issue. Thank you!