Email verification failed!

[#1]

Hello, i'm not able to verify my email.
The link of the verification mail is not working, landing to a page with a message.
I have tried two/three times with email resend but no luck.

Email verification failed!

Please make sure that you have copied and pasted the entire URL from your email in your browser.
If you are still having trouble verifying your email contact customer support.

Thanks

[#2]

Hi

I keep being asked to verify my email - I get a verification email but it says don't need to do anything but then Upwork says I have to verify.

As a result can't get in to my account

Thanks

[#3]

Hi Francesca,

I've checked and confirmed that you successfully provided the verification code and were able to log in to your account. Looks like you're all set. Let us know if you need further assistance.

[#4]

Dear Upwork team,

I am new at Upwork. However, i missed some letters f my email hence unable to access the verification email. Is possible to edit my email?

Stephen

[#5]

Hi Stephen,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#6]

I've been trying to recieve the security code for a very long time now but everytime i run out of attempts to recieve the code without getting any message from Upwork.

Any solution to this will be appreciated. Thank you.

[#7]

Hi Amit,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#8]

This is not a "check your spam folder" issue - I am not getting any password reset e-mails for the past hour. I had to use a separate account in order to even report this issue. Can someone please help? 

[#9]

Hi Rab,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you with further assistance in resetting your password.

[#10]

I am having the same issue. It has been almost 72 hours and still no resolution. Not sure they are reall people at Upworks. 

Very frustrating

[#11]

I tried resending my verification email several times, and still not receiving it. I've verified this email is accurate. Can someone help?

[#12]

Hi Cassandra,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#13]

I've been trying to update my email address to my new work email so everything will be sorted out however I still haven't received any verification email, I've tried checking spoam folder and every folder on my email but nothing is really showing. I also tried the chat support of Upwork but no help as well since it is just AI. I needed to update my email ASAP, please help me.

[#14]

Hi Jomari,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will contact you.

[#15]

Hello,

I am unable to verify my email as I am not receiving the email from Upwork. I have tried several times as well as checked my junk and trash folders to no avail. Can someone please help me?

Thank you! 

,

[#16]

Hi Joanita,

I will be happy to help. I shared your report with our team and one of our agents will reach out to you directly via a support ticket to assist you further. You can access your ticket on this page.

[#17]

Hi Nikola,

Thank you for your kind help.

The issue was actually fixed yesterday.

Have a nice day.

Best Regards,
Joanita

[#18]

Hello, I created an account here but am not able to verify my email to continue. I resend and resend to no avail. I cannot ask support for help directly since I keep getting the "verify your email to continue screen". Please assist. Thank you.

[#19]

Hi William,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will contact you.

[#20]

I have not received the message to verify my email address. I have re-sent it dozens of times. It is not in my Junk, Spam, Archives or anywhere else on my email account. I have spent hours going in circles on the live chat which just keeps telling me to check my spam folder and offering no form of practical assistance.

[#21]

Hi Michael,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will contact you.