Feb 3, 2018 12:14:34 PM by George L
Hello, i'm not able to verify my email.
The link of the verification mail is not working, landing to a page with a message.
I have tried two/three times with email resend but no luck.
Email verification failed!
Please make sure that you have copied and pasted the entire URL from your email in your browser.
If you are still having trouble verifying your email contact customer support.
Thanks
Solved! Go to Solution.
Dec 2, 2022 05:55:08 AM Edited Jan 13, 2024 06:06:19 AM by Pradeep H
Hi Muhammad,
If you need help verifying your email, we’ll need to ask you to confirm some private account details in order to help you. At Upwork, protecting your privacy is our priority. With this in mind, it would be best if you reach out directly to our support team so they can assist you within a private and secure channel of communication.
How do I reach a human in customer support?
Oct 29, 2018 11:23:26 AM by Anita C
Oct 29, 2018 02:44:12 PM by Bojan S
Hi Anita,
We'll have one of our team members reach out to you directly via email and assist you further, thank you for your patience!
Aug 18, 2019 05:54:13 AM by Aleksandar D
Hi Rafael,
Thanks for reaching out to us. I checked and it seems that the verification email was sent successfully. Please check your Spam/Junk folder and let us know if you are still experiencing the issue.
Thank you.
Mar 11, 2019 10:57:05 AM by Giacomo A
Hi,
I have a problem when i login into my account. Basically i don't receive the verification email and i am suck at this point. I've tried everything, please help me.
Mar 11, 2019 11:59:56 AM by Bojan S
Hi Giacomo,
Please resend the email one more time, check your inbox and spam folder, make sure you've entered the email address correctly and lastly use the option to change the email address you provided if you are still having issues. Let us know if you received the confirmation email.
Thank you.
Apr 27, 2019 05:55:12 AM Edited Apr 27, 2019 05:58:22 AM by Aleksandar D
Hi There I have the same issue I am trying to verify my email but there noting sent
My email is **Edited for Community Guidelines**
I have not recieved any email checked spam folder nothing there either
If you could advise how to resolve this thanks a lot
Apr 27, 2019 06:04:05 AM by Aleksandar D
Hi Marcus,
Please resend the email one more time, check your inbox and spam folder, make sure you've entered the email address correctly and lastly use the option to change the email address you provided if you are still having issues. Let us know if you received the confirmation email.
Thank you.
May 17, 2019 01:14:34 PM by Sarah S
Hi, I am having the same issue as everyone else that I am not recieving a verification email. I have resent, checked my email, checked my spam and all mail and have tried two different emails.
May 14, 2019 04:42:29 AM by Ronald C
I am not receiving the verfification email. I have made numerous re-send requests and checked my inbox, spam and other folders. Grateful for your assistance.
May 14, 2019 04:53:18 AM by Goran V
Hi Ronald,
Please try resending the verification email now and let me know if you received it or not. Thank you.
May 14, 2019 05:12:31 AM by Ronald C
Just re-sent and received it immediately. Now verified. Thanks, Goran!
May 21, 2019 01:11:25 PM by Igor D
Not receiving email verification link. Tried everything. Please assist. Thanks!
May 21, 2019 02:28:09 PM by Joanne P
Hi Igor,
Can you please check your spam or junk folder and see if the email may have been forwarded there instead of your inbox? You can also retry sending the verification email again. Please let us know if you still do not receive the email. Thank you!
May 16, 2019 12:07:04 PM by Mitch E
I have refreshed and tried resending the verification email to create my account. I have checked span and junk folders and have not seen an email. I am wondering where to go from here.
May 16, 2019 12:51:56 PM by Valeria K
Hi Mitch,
I checked and it looks like you have already verified your email. Let us know if you are still having issues.
May 17, 2019 01:12:01 PM by Aleksandar D
Hi Andra,
I checked and it looks like you have already verified your email. Let us know if you are still having issues.
Thank you.
May 17, 2019 12:57:20 PM by Scott G
I recently created an account and have not received the verification email. I tried using two email accounts with no joy. Help!!!
May 17, 2019 01:26:41 PM by Aleksandar D
Hi Scott and Sarah,
Thanks for reaching out to us. One of our team members will reach out to you directly to assist you further.
Thank you.
May 20, 2019 12:49:23 PM Edited May 20, 2019 02:25:46 PM by Joanne P
Dear All
I went and created an account with you but I am trying to get verfied and not receiving the email verification to get started. Can someone help please.
Ali
**Edited for Community Guidelines**
May 20, 2019 02:27:47 PM by Joanne P
Hi Ali,
I checked and it looks like you already spoke with one of our customer support team members regarding your email verification. If you need further assistance, please let us know, we're here to help. Thanks!
May 20, 2019 01:00:53 PM by Nathaniel W
Hello,
I have not received a verification email after many attempts to resend the email. I have checked my spam and junk folders and the emails are no where to be found. Help would be appreciated.
Thank you
May 20, 2019 02:11:29 PM by Joanne P
Hi Nathaniel,
I've shared your concern with the team, and one of our team members will reach out to you directly to assist you further. Thank you!