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katc8124
Community Member

Expired URL on all proposals

Every time I attempt to submit a proposal, I get "URL expired". I've tried using a different browser and reinstalling the app. I have also reached out to support with no response. Any advice appreciated!

3 REPLIES 3
ArjayM
Moderator
Moderator

Hi Kaitlyn,

 

I have checked your account and it looks like there's already a support ticket created with your concern. I highly suggest you communicate with our team through that ticket for updates and further assistance.

 

 

 

~ Arjay
Upwork
katc8124
Community Member

Hi Arjay! I haven't received any communication regarding this matter, and when I go to review my support tickets it shows this issue isn't assigned to anyone from the help desk. What do you suggest my next steps be?

Hi Kaitlyn,

 

Thank you for following up. I reached out to the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further. 

 

~ Nikola
Upwork
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