Feedback is not showing on my profile

[#1]

A client just dropped a feedback for me now after our contract ended and it’s showing no feedback on my profile. Please help

**Edited for Community Guidelines**

[#2]

Hi Talha,

The project you're referring to was an hourly contract and your client hasn't been billed yet. Your client will be billed next Monday for the hours you logged this week. As Sophie mentioned, once your client is billed, the contract will show in your Work History. Feel free to check this help article to learn more about how the billing cycle works.

[#3]

Hi I am currently doing a freelancer job for a week through upwork. But my work history is not appearing ( usually there is supposed to be a job in progress update). Is there any way that I can update my work history? Is not is supposed to be automatically? 

[#4]

Hi Sekar,

This is by design. You won't be able to see the contract on your Work History until the client is billed. Since you started the contract this week, your client will be billed for the hours you've done next Monday. After that happens, you should be able to see the contract on your profile page. Feel free to check out this help article to learn how the billing cycle works.

[#5]

Hello,

I have completed the jobs successfully and also exchanged the feedbacks with 5 star ratings but still they are not showing on my profile work history.

Thanks

[#6]

Wajid, if you completed an hourly job this week, you won't see a review until you receive payment because the client has a 5 day review period. 

[#7]

I received a new review on Thursday 9th June from a client that I can view when I go into our contract (which has now ended) but my profile has not updated the number of jobs I have completed and has not displayed the clients review... how do I fix this? 
Thanks in advance 🙂

[#8]

Hi Hannah,

This is by design. You won't be able to see the contract on your Work History until the client is billed. Since you started the contract this week, your client will be billed for the hours you've done by Monday UTC. After that happens, you should be able to see the contract on your profile page. Feel free to check out this help article to learn how the billing cycle works.

[#9]

Thanks Luiggi! Really appreciate the help 🙂

[#10]

I am having the same issue, with my feedback is not showing on my profile

[#11]

Hi Corbin,

Thank you for reaching out to us. I can see that you opened a support ticket for this. I reached out to the team handling your case and shared your report. They will reach out to you soon to assist you further. You can access your support tickets here.

[#12]

Hi! My feedback and review that was given to me by my first customer is not showing up on my profile which severly hinders my chances on landing a next project as I imagine feedback is very important. Any help please?

[#13]

Hi Usama,

Generally, the feedback would reflect on your profile within or after 24 hours for a newly ended contract. I checked your account and it is now showing. 

Please know as well that spamming the forum is a violation of our Community Guidelines. Please refrain from posting about the same topic more than once moving forward.

[#14]

Hello, I need help. As of 21 June 2022, my profile showed 89 work hours completed but now it is showing 88 hours on my profile. And it happens multiple times to me. Please assist on this issue.

[#15]

Hi Adeba,

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[#16]

Hi,

This is my profile link: https://www.upwork.com/freelancers/~019a1a5d0159c565a2

but is not updated with the latest completed projects and feedback. 

[#17]

Hi Sidra,

In general, your feedback will appear on your Upwork profile up to 24 hours after your earnings are processed on the contract. Additionally, I checked and it seems that you already created a support ticket regarding your concern. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.

[#18]

Okay sure,

Just wanted to be clear that when I share link of my public profile with someone, the completed jobs show just 50 instead of 164, and the feedback is also not updated.

[#19]

Hi!
My feedback and review that was given to me by my first customer are not showing up on my profile.
My job completed last night.
I see the feedback in my contracts field, but it is not shown under my profile.
Kindly help me.
Will wait for your help.

Thanks.

[#20]

It takes a bit of the time for the feedback to disply on your profile

[#21]

Hi! I need help with my profile. A client just dropped feedback (my very first feedback) for me last June 29, 2022, and it's July 5, 2022 now. I read that it should appear after 24 hours. My profile is in public. Here is my profile: Darla A. - Office 365 & Data Entry Professional | Technical Support - Upwork Freelancer from Taguig,...

[#22]

Hi Darla,

Thank you for reaching out to us. Congratulations on your first project! In general, when you receive the earnings, the contract should show on your work history. You will receive your earnings for this contract according to the weekly billing cycle. 

If your contract and your feedback are not visible after you receive funds for this contract feel free to let us know and we will be happy to help. 

[#23]

Hi! I appreciate your assistance. My earnings are now showing but the testimonial and work history isn't. Can you help me with that?

[#24]

Hi Darla,

Thank you for following up. Please know that the Work History section will be updated once the funds for your completed contract become available on your account. 

Could you please confirm if you submitted any testimonial requests? If not you need to request a testimonial by following the sets below:

• Go to Settings, then My Profile.
  
• Scroll down to the “Testimonials” section.
  
• Click on “Request a testimonial.”
  
• Enter your client’s contact information, including a link to their LinkedIn account.

Once you’ve completed your part, we’ll email your request to your client and let you know when we hear back. You can find more information in this help article. 

[#25]

Hello I appreciate your help. Work history and feedback is now showing. I guess I just had to wait. I thought feedback will be the same under Testimonials. 

[#26]

It has been 2 weeks and the job ended successfully, but the job is not showing in my upwork profile even though it is not, in progress.