🐈
» Forums » Support » Re: Consultation Client Feedback
Page options
Azam's avatar
Azam R Community Member

Feedback is not showing on my profile

Hello

 

One of my job feedback and rating is not visible on my profile but I have checked the contract detail page the client did provide the rating and feedback.

 

Contract ID: 31259914 

 

Regards,

Azam

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager

Hi Azam,

 

Your feedback will appear on your Upwork profile within 24 hours after your earnings are processed on the contract and they are available for withdrawal. As long as the client has paid you at least $1.00 USD and it's ready to be withdrawn, any feedback they leave will be displayed on your public profile. See this help article for more information.

 

For Fixed-Price Contracts, this means after payment for the first milestone has been released and becomes available. Learn more about how you Get Paid for Fixed-Price Contracts here

For Hourly Contracts, this means after the client has been successfully charged for the hours worked the week before. Learn more about the Weekly Billing Cycle here

 

Update:

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

Thank you!

~Andrea

View solution in original post

717 REPLIES 717
Devva's avatar
Devva M Community Member

Hii Pradeep, Thank you it is showing know.
- Devva

Ehsan's avatar
Ehsan A Community Member

Hi,

My review didn't shown on my work history, Please add my last job and feedback "Amazon Listing Specialist - Catalog Expert" Thank You

Ehsan's avatar
Ehsan A Community Member

My review havn't shown every time after job done. earning have added but review havn't shown in my work history, What the problem with my work History

William T's avatar
William T C Community Member

Ehsan,

 

It usually takes 24 to 48 hours for a review to appear in your profile.

Pradeep's avatar
Pradeep H Moderator

Hi Ehsan,

 

Thank you for your message. I have reset your account and I am pleased to inform you that your recent job is appearing on your Upwork profile now.

 

- Pradeep

Ahmed's avatar
Ahmed A Community Member

The rating does not appear on my page even though the project has been completed and the customer has rated it for me for more than 48 hours

Daniel's avatar
Daniel A Community Member

I think you need to rate the customer too

Ahmed's avatar
Ahmed A Community Member

You rate it

 

Pradeep's avatar
Pradeep H Moderator

Hi Ahmed,

 

Thank you for your message. I have reset your account and I am pleased to inform you that your last completed job is already visible on your Upwork profile now.

 

- Pradeep

Tosin's avatar
Tosin I Community Member

I completed a consultation with a client and he dropped reviews after our meeting, the review shows on my end but not on my public profile.

 

What could be the issue?

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Tosin,

 

Thank you for reaching out to us. I went ahead and refreshed your profile and the feedback is already showing. Could you please clear your browser cache and cookies, then log in and check again? Please let us know if the issue persists.


~ AJ
Upwork
Ravindra's avatar
Ravindra B Community Member

How long does it take for a job to show up in my work history?

 

I got a job on October 02, 2023 and another on October 03, 2023.

 

How long does it take for a job to show up in my work history?

 

My work history is showing neither of the two jobs right now.

 

Job awarded on October 02, 2023 and Oct -3, 2023 marked.jpg

 

"Certa bonum certamen"
Arjay's avatar
Arjay M Retired Team Member

Hi Ravindra,

 

Thank you for reaching out and raising this query. In general, your contracts will appear on your Upwork profile up to 24 hours after your earnings are processed on the contract. 

 

For Fixed-Price Contracts, this means after payment for the first milestone has been released. Learn more about how you Get Paid for Fixed-Price Contracts here

 

For Hourly Contracts, this means after the client has been successfully charged for the hours worked the week before. Learn more about the Weekly Billing Cycle here. I hope this clarifies. Keep up the good work!

 

~ Arjay
Upwork
Ravindra's avatar
Ravindra B Community Member

Thank you, Arjay.

 

I am referring to the job I got on 02 October 2023.

 

The job is not showing in the client’s “Jobs in progress” either (as of now).

 

It can’t show in the client’s “Jobs in progress” till “after payment for the first milestone has been released”?

 

When the payment is released, won’t it be shown as complete, not a job in progress?

 

Clients recent history marked.jpg

 

 

"Certa bonum certamen"
Pradeep's avatar
Pradeep H Moderator

Hi Ravindra,

 

As Arjay mentioned, you need to earn at least $1 for your job to show up on your Upwork profile. Sometimes, contracts are not closed right after the payments are made. In that case, you will see your job under 'In Progress' instead of 'Completed jobs'.

 

- Pradeep

Ravindra's avatar
Ravindra B Community Member

Thank you, Pradeep.

 

What abour the client’s history?

 

Why is it not showing in the client’s “Jobs in progress”?

 

Earlier, even before any payment was made, the job would show in the client’s profile.

 

Best regards,

Ravindra

 

"Certa bonum certamen"
Luiggi's avatar
Luiggi R Moderator

Ravindra, if you're specifically referring to the job you're working on with this client, please allow until a payment has been made on your account for it to show on the client's jobs in progress. 

~ Luiggi
Ravindra's avatar
Ravindra B Community Member

Okay, Luiggi.

 

Perhaps I remember wrongly seeing myself in the clients “Jobs in progress” prior to any payment being made.

 

Thank you.

 

"Certa bonum certamen"
Marina's avatar
Marina G Community Member

Hello!

 

One of my job feedback and rating is not visible on my profile but I have checked the contract detail page the client did provide the rating and feedback. It was more than 24 hours ago and I recieved a payment 2 days ago.

 

Contract ID 35050524

 

Best regards,

Marina

Luiggi's avatar
Luiggi R Moderator

Hi Marina,

 

I've refreshed your profile, and the contract should now be visible. If you still can't see it on your end, please clear your browser cache and cookies. Don't hesitate to let us know if you need further assistance.

~ Luiggi
Ali's avatar
Ali S Community Member

I have completed a job and second one is on the way to completion but the previous review is not being shown. It shows i have one completed job at the top but in work history it shows nothing. No reviews. Please help

Luiggi's avatar
Luiggi R Moderator

Hi Ali,

 

I can see that the job you're referring to is already visible in your Work History. If you can't see it, try clearing your browser cache and cookies.

~ Luiggi
Denys's avatar
Denys S Community Member

Hi, Upwork community.

 

I did my job by the 7th of Oct and also I got the feedback and sent my feedback to the client, but I can't see my work history yet.  Can you figure it out?

Thank you.

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Denys,

 

Thank you for reaching out. I checked your profile and can confirm that it is already showing on your work history. In general, your job will appear on your Upwork profile up to 24 hours after your earnings are processed on the contract


~ AJ
Upwork
Muhammad's avatar
Muhammad A Community Member

I recently completed a small project with my client. He was facing some issues in the app and I fixed the bug of the app. Now the contract is completed and he gave me feedback and it's more than 48 hours but i can not see it on my profile?

Latest Articles
Upcoming Events
Oct 17
Product Updates
Product Event English
Featured Topics
Learning Paths