Feb 2, 2023 04:37:53 PM Edited Feb 14, 2023 08:35:43 PM by Andrea G
Hello
One of my job feedback and rating is not visible on my profile but I have checked the contract detail page the client did provide the rating and feedback.
Contract ID: 31259914
Regards,
Azam
Solved! Go to Solution.
Feb 2, 2023 05:35:56 PM Edited May 22, 2024 09:56:41 PM by Luiggi R
Hi Azam,
Your feedback will appear on your Upwork profile within 24 hours after your earnings are processed on the contract and they are available for withdrawal. As long as the client has paid you at least $1.00 USD and it's ready to be withdrawn, any feedback they leave will be displayed on your public profile. See this help article for more information.
For Fixed-Price Contracts, this means after payment for the first milestone has been released and becomes available. Learn more about how you Get Paid for Fixed-Price Contracts here.
For Hourly Contracts, this means after the client has been successfully charged for the hours worked the week before. Learn more about the Weekly Billing Cycle here.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!
Mar 13, 2024 08:37:26 PM by William W
Thanks, Salakuzzaman.
I've already given and received feedback 3 days ago right after I finished the job.
but, I still can't see that review on my profile. maybe I misunderstood something
Mar 13, 2024 08:42:51 PM by Salakuzzaman M
Nice, but it's not a big panic setuation because other people can see it. (your clients feedback). i send you sreenshort. After few days you can see it. Please Focuse on other new jobs.
Best of luck.
Mar 13, 2024 08:50:40 PM by William W
I'm pretty new to Upwork, so I'm still figuring out how it all works. It's been 3 days already. If it shows up after a few more days, that's fine. Thanks for your help.
Thanks again.
Mar 13, 2024 08:54:52 PM by Salakuzzaman M
If you are new i will suggest you please go Academy menu and finish " Learn about Upwork " all chapter. It will me more helpful for you.
Thank you.
Mar 13, 2024 09:33:06 PM by Luiggi R
Hi William,
The hourly job you're referring to isn't showing because you haven't been paid yet. Once your earnings from the job become available for you to withdraw, it will reflect on your history and profile stats. You can visit this article for more details on how the billing cycle works and see when your earnings become available.
Mar 19, 2024 12:10:40 PM Edited Mar 19, 2024 12:11:11 PM by Hrayr B
Hey everyone, I got my first job in Upwork, Cliend end the contract before payment, then She gave me a feedback and i replied back, but now the feedback is mot visible in my account, help me if someone knows how i can solve
Mar 19, 2024 12:31:35 PM by Luiggi R
Hi Hrayr,
That is because the funds for that contract aren't available yet. As long as the client has paid you at least $1.00 USD and it's ready to be withdrawn, any feedback they leave will be displayed on your public profile. In your case, since this was a Fixed-Price contract, this should be five days after the client released the funds. Here's an article with more information about how Fixed-Price contracts work, and check out this page for more details on when your client's feedback will appear on your work history.
Mar 19, 2024 02:12:06 PM by Audun N
Hi
A client wrote a review for me, and it´s not showing up when I view my own profile. He says it shows on his side, but I wonder.. Is it there for anyone else?
Mar 19, 2024 03:22:53 PM by Fajar R
Hi there.
is the job from the client still ongoing?
I've got the same issue, though as far as I know it won't shown on the profile since we're "still working with the client".
Mar 19, 2024 04:39:23 PM by Andrea G
Hi Audun and Fajar,
I've manually generated your profiles, you should be seeing the latest information now. If you still don't see what you're expecting please let us know which contract you're referring to so we could check further.
Mar 24, 2024 06:59:17 AM by Vikram K
Dear Upwork Team,
I hope this message finds you well. I recently completed a job and received positive feedback from my client. However, I've noticed that this feedback is not visible in the work history section of my profile. Could you please assist me in resolving this issue so that my first job feedback is displayed correctly on my profile?
Thank you for your support.
Mar 24, 2024 09:47:33 AM by Joanne P
Hi Vikram,
I checked your account but I was unable to find any recently ended contracts. Could you please share more information about the job you're referring to?
Mar 24, 2024 01:06:44 PM Edited Mar 24, 2024 01:09:13 PM by Vikram K
Yeah sure , The Contract ID is 34849274 and End date : for my client contract Sep 17, 2023, Please let me know Is this details helpfull for you or not.
Thank you for your support
Mar 24, 2024 01:59:53 PM by Luiggi R
Thank you for clarifying, Vikram. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Mar 25, 2024 01:58:35 PM by Thomas M
Now sure what went wrong. Any guidance would be appreciated. Thanks. Tom
Apr 6, 2024 04:49:10 AM by Arzoo Z
I recently completed my job with 5 star rating but client feedback not showing on my profile. contract id 36881227
Apr 6, 2024 06:48:23 AM Edited Apr 6, 2024 06:50:06 AM by Joanne P
Hi Arzoo,
Your feedback will appear on your Upwork profile within 24 hours after your earnings are processed on the contract and they are available for withdrawal. As long as the client has paid you at least $1.00 USD and it's ready to be withdrawn, any feedback they leave will be displayed on your public profile. See this help article for more information.
For Fixed-Price Contracts, this means after payment for the first milestone has been released and becomes available. Learn more about how you Get Paid for Fixed-Price Contracts here.
For Hourly Contracts, this means after the client has been successfully charged for the hours worked the week before. Learn more about the Weekly Billing Cycle here.
Feb 14, 2024 03:17:39 AM by Muhammad Sohaib A
Hi. I was just wondering why my profile is showing that I have completed two projects, while the totoal amount of earnings and reviews are showing up accurately for the three projects that I have actually completed, and the respective contracts concluded upon "completion of project".
Would appreciate your help and guidance.
Thank you.
Feb 14, 2024 07:22:10 AM by Joanne P
Hi Muhammad Sohaib,
There may be some delays in updating your profile. Please allow some time for it to update and display the information accurately.
Mar 10, 2024 08:30:58 PM by Muhammad Sohaib A
Hi Joanne.
I have another question regarding the same topic so I thought I'd add it here. I've recently completed a job and submitted work which was approved as a milestone. I have two questions. Firstly, the contract beyond funding after approval of that initial milestone has not ended and is still active. Is it ok to let it remain that way and what are the implications of this.
Secondly , this was my second unique client, so would be get a JSS soon or would that require feedback after having ended tbe contact.
I was wondering if it's ok to let the client add more work if there is any for me , as milestones to the same contract if it remains open. Is that something that's advisable. Would appreciate your perspective and advice on this.
regards
sohaib
Apr 8, 2024 01:25:53 PM by Abdumalik M
Hello support team, I recently completed a job successfully, but it doesn't appear in the "work history".need help in this issue
Apr 8, 2024 02:02:35 PM Edited Apr 8, 2024 02:03:02 PM by Luiggi R
Hi Abdumalik,
That is because the funds for that contract aren't available yet. As long as the client has paid you at least $1.00 USD and it's ready to be withdrawn, any feedback they leave will be displayed on your public profile. In your case, since this is a Fixed-Price contract, this should be after five days from the date the client released the funds. Here's an article with more information about how the weekly billing cycle works, and check out this page for more details on when your client's feedback will appear on your work history.
Apr 8, 2024 10:43:32 AM by Deniel V
Hello. I've finished my contract but it disappeared out of everywhere and I didn't get paid for it.