Feedback is not showing on my profile

[#1]

I have recently completed an hourly project of the client named **Edited for Community Guidelines**. The work has been completed successfully as she ended the contract and left a good comment with 5 star rating and its been 24 hours now and I can't see that project listed either in completed or in progress.
How can I find out the reason for that, as this was a good comment and rating which can help me boost my profile so I wanted to have that listed on my profile. 
Thanks!

[#2]

Dont rush. It will be shown within 48 hrs after money received. Just wait.

[#3]

Mine is not shown either, including the client rating and its been almost a week.

[#4]

Hello Kibrom,

Thank you for reaching out. It seems that you haven't had the chance to provide feedback to your client yet, which is why his feedback isn't visible just yet. Just a friendly reminder that our feedback system is designed to be double-blind, meaning that feedback will only be visible once both parties have shared their thoughts with each other. This ensures that the feedback is genuine and independent from both sides. If only one party leaves feedback, we’ll make it visible after the 14-day period has passed. If you'd like to learn more, feel free to check out the details here.

[#5]

Hi Upwork Team, have a wonderful day!

Upwork team recently my client left me a feedback but it not showing on my profile, I have attached the screenshots, if there are any resolution of it please fix me for my future jobs. I will be very grateful.

Regards.

Lubna Bibi

[#6]

Hi Luban,

Looking at the screenshots you are sharing, your client has not yet provided feedback on the contract. Your client has 14 days from the date you ended the contract to leave their feedback; once they do, you should see it reflected on the contract. You can check this page for more information. 

[#7]

Pls I am having issue with my id card I have submit my id card slip with all my name attached still not accepted what is what is happening 

[#8]

I completed my first job on upwork and my client left a feedback but the feedback is private. Can this be made public please? I really need it to be public so I can grow on upwork. Thanks! 

[#9]

Hi Jedidiah,

I can see that the feedback you refer to is already displayed in your public profile. Don't hesitate to let us know if you have additional questions. 

[#10]

I just received an offer from my client for a cover letter punch-up, and it was an hourly contract while using manual time, but then I delivered the project and he ended the contract, and my earnings have not been visible.

Here is my earnings dashboard.

Here is my profile, it showed the hours that I spent in working for him and not the earnings.

Kindly help me look into it.

[#11]

Did you received money already? It will be updated then. Money on the way excluded from that statistic.

[#12]

No, I'm yet to receive the money. I've not added my payment method.

[#13 · Accepted solution]

Hi Zainulabiden,

Your feedback will appear on your Upwork profile within 24 hours after your earnings are processed on the contract and they are available for withdrawal. As long as the client has paid you at least $1.00 USD and it's ready to be withdrawn, any feedback they leave will be displayed on your public profile. See this help article for more information.

For Fixed-Price Contracts, this means after payment for the first milestone has been released and becomes available. Learn more about how you Get Paid for Fixed-Price Contracts here. 

For Hourly Contracts, this means after the client has been successfully charged for the hours worked the week before. Learn more about the Weekly Billing Cycle here. 

[#14]

I'm having a similar problem and cannot see any feedback anywhere. I do not see the option 'My Jobs' that use to be viewable before. When I do a search on 'How to see feedback', I'm reading I should go to 'MyJobs' but I dont see that in the menus anymore. Have things changed since the UPWORK interface was updated this year? This is confusing -any suggestions please? (attaching a screengrab of the menus on the top of my page where I do not see an option for 'My Jobs')

[#15]

Hello Shaun,

Thank you for reaching out. We appreciate your feedback on the new interface. Just to clarify, your Work History, which includes all your active contracts, can be easily found under the "Deliver Work" tab. Feel free to visit your profile page or simply click this link to check out your contract page. There, you can review your ended contracts along with the feedback from your clients. If you need any more help, just let me know!

[#16]

Thank you for your clear reply, much appreciated.

Shaun

[#17]

Hi Andrea,

I thing I have that problem too, I just finished the contract but due to privacy of the job my 5 star rating is not showing on my profile

Could you help me to show them on my profile please?

[#18]

Hi Lionel,

You need to have a minimum of $1 earnings successfully processed and available for withdrawal for the job to appear on your Upwork profile. 

I checked the job you are referring to and it appears that funds were released today. All payments released on a job must complete a 5-day security period before they are available on your Upwork account. You can refer to the Overview page to check the status of your earnings. 

- Pradeep

[#19]

Hello Pradeep,
Now I have some earnings on my account, could you please again check, and make my review public?

[#20]

Hi, I recently completed an hourly paid job which disappeared from my profile dashboard and my job success score was not updated as well. The job and the timesheet can be seen under contract but can't be seen under my profile. Kindly help me to rectify this. Thank you

[#21]

Hi Nkechi,

I checked your profile and it looks like you are referring to a job that was started on June 4 and ended the next day. Please know that you need a minimum of $1 in earnings successfully processed and available for withdrawal for the job to appear on your Upwork profile. Your logged hours on this hourly contract will be processed as per the weekly billing cycle. Once your earnings are successfully processed, your job will appear on your Upwork profile. 

Regarding the Job Success Score, it is calculated every two weeks and the next update is due after 2 weeks on your Upwork profile. 

- Pradeep

[#22]

I have just completed 10 hours of jobs, but it is not showing on my profile yet as (Job in Progress)

[#23]

Hello Susan,

Sometimes, the total jobs take time to show. I would give the system a week. 

[#24]

I have a completed job on my profile that I received its payment and feedback 5 months ago. However, the feedback is still not showing on my profile. I can see the feedback in the contract details but it's not showing on my profile.

You can find the job on my profile under the title "Building a macros in excel and capturing data", if you need to check.

[#25]

Hi Youssef,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.