Feedback is not showing on my profile

[ogunsanya-temito]

A client just dropped a feedback for me now after our contract ended and it’s showing no feedback on my profile. Please help

**Edited for Community Guidelines**

[abdelrahman-must]

Hi! My feedback and review that was given to me by my first customer is not showing up on my profile.

[ArjayM]

Hi AbdElrahman, 

I see that your contract ended today. In general, your feedback will appear on your Upwork profile up to 24 hours after your earnings are processed on the contract. For Fixed-Price Contracts, this means after payment for the first milestone has been released. Learn more about how you Get Paid for Fixed-Price Contracts here. 

[abdelrahman-must]

Thanks 

[2ce2bd29]

Hi Bojan!

I am also facing this issue. my work in progress is not showing. 

Please fix this issue as early as possible. 

Best Regards

Jahanara

[nahidhasan771]

Hello Upwork community‚

I have successfully completed a $10 fixed price job on Upwork. But the job is not showing in my profile, the client gave me good a feedback also I can't see in my profile and the amount is same nothing has increased. What's problem? Please help me?

Thanks all

[AndreaG]

Hi Nahid,

I've manually generated your profile. You should be seeing the latest information now.

[nahidhasan771]

Hi Andrea‚ Thanks for your message. Yes‚ now everything is fine.

Thanks again 🙂

[2ce2bd29]

Hi Andrea!

I am also facing this issue. my work in progress is not showing. 

Please fix this issue as early as possible. 

Best Regards

Jahanara

[LuiggiR]

Hi Jahanara,

I checked and can confirm there's no issue with the contract you're referring to. The reason why it isn't showing is that your client has not released any funds to you yet. Once your client releases at least $1 in payment, you will be able to see the contract under your "In progress" section.

[2ce2bd29]

HI Andrea!

My job is progress is not showing. I have completed almost 5 jobs and 2 is in progress but this progress jobs are not showing on my profile. 

Please solve this issue.

Best Regards:)

[LuiggiR]

Hi Jahanara,

In my reply above I advised you that jobs that are currently in progress, won't show under your Work History until your clients release at least $1 in payment to those jobs. This is still the case with the jobs you're referring to, since funds are currently in escrow but have not been released to you yet.

[2bfeecdb]

Hi Community!

I don't see my feedback on my account and work history = 0, but I had a completed contract

Can you help and advise something, or maybe I'm in a hurry and need to wait a bit)

Thanks

[LuiggiR]

Hi Sofia,

I can see that the contracts you're referring to were completed today. Kindly allow 24 hours for the contracts and their feedback to show under your Work History. You can check this help article to learn more.

[mauberry]

My client ended my contract today and left feedback but I can't see it displayed on my profile. it says ''no feedback''

but I can see it displayed on her profile. How to resolve this?

[NikolaS]

Hi Maureen,

Thank you for reaching out to us. I have manually generated your profile which should now be reflecting the most recent information regarding your work history and feedback. 

Please clear your cache and cookies or try using a different browser to check if it shows on your end after this.

[1f579397]

Hi! My feedback and review that was given to me by my first customer are not showing up on my public profile which severely hinders my chances of landing the next project as I imagine feedback is very important. Does any help please?

@https://www.upwork.com/freelancers/~0157c5b165e7ee0ff5?viewMode=1\

[2f829a1c]

It is showing up on the profile. I can see it. Don't worry about it.

This is the feedback

"She is a very excellent developer. She is very honest. Always care about the client"

Your other project is still on-going so it won't have a feedback.

https://www.upwork.com/freelancers/~0157c5b165e7ee0ff5

Open your profile's link in incognito mode. Hopefully, it will be there.

[1f579397]

opening in incognito and see its not showing completed job

[tlsanders]

Your complete profile is only displayed to people who are logged in to Upwork. 

[f0583cb5]

Hello,

I completed a job, however, the work history and balance on my profile haven't been updated yet. 

Can anyone provide some guidance?

Thank you 

[357f5d1c]

Hello!

Today my client paid me for the work and texted the feedback but in the Get Paid section there's still no earnings and still no testimonials in my Profile. What can I do to get my earnings and feedback displayed in the profile page?

Thank you.

[LuiggiR]

Hi Suzanna,

Thanks for reaching out. The reason why you still can't see the funds available is that they were just released today. Note that for fixed-price contracts, funds go through a five-day security period, after which they'll be available for you to withdraw. In addition, the client's feedback should appear on your profile within the next 24-48 hours since the contract ended today as well. You can check this help article for more information on how the billing cycle works.

[cd43b007]

Hello, I have completed a recent contract today. It has ended and reviewed but is neither appearing on profile dashboard nor affected JSS. Please guide.

[LuiggiR]

Hi Abubakar,

I can see that the contract you're referring to ended today. Note that it can take 24 to 48 hours for the contract and its feedback to appear under your Work History. 

[0878a8f0]

Hi guys am new to the platform . can someone please help me . thanks 

[0878a8f0]

Hi guys , can some1 help me . Am new and lookinh for a client . Pls guide me . Thanks 

[759e32fa]

Hi Suada,

Welcome to Upwork! We’re here to help you navigate the world of online work. Let’s start with the basics here at Upwork.

Below there are a few Upwork Academy courses to help you get started:

• How to create your profile
• Finding work
• Profile Title & Overview
• Building Your Portfolio
• Submitting Proposals

Additionally, feel free to sign up for upcoming events and webinars to learn more about how you can boost your success on Upwork.

We hope you find these online resources useful in your Upwork journey.

[f546e945]

I got a job that is still in progress, the client already paid which is in escrow, but I cannot see any project in progress on my profile. Any help would be appriciated

[PradeepH]

Hi Syeda,

Thank you for your message. Your job will appear on your Upwork profile after 24-48 hours from the first earning processed on the contract. For Fixed-Price Contracts, this means after payment for the first milestone has been released. Learn more about how you Get Paid for Fixed-Price Contracts here. For Hourly Contracts, this means after the client has been successfully charged for the hours worked the week before. Learn more about the Weekly Billing Cycle here. 

Thank you

Pradeep H.

[d25d47d9]

Hey there,

I just finished my first customer and it came to my attention that the review is not showing on my profile. This is a very important matter to me for pretty obvious reasons. I hope someone can help me out.

Thanks in Advance

Manu

[6523bc55]

1st: check your profile whether thats public or private 

it must be Public

2nd: First you have to give a rating to the client then the client will be able to give you a rating and show it on your profile.

[d25d47d9]

Thank you Nizam for your response!

My Profile is and has been on public and I gave my rating to the client aswell. These two factors can be excluded.

[martina_plaschka]

I can see one ended contract on your profile with feedback. 

[d25d47d9]

Thanks to you aswell. I hope I can see it soon too.

[martina_plaschka]

It does not matter if the profile is public or private. 

[sofia2008]

It is showing now.

It usually shows once the payment is successfully charged.

[d25d47d9]

Thank you Sophie. I am glad it can be seen because I still can't. Maybe I just need to be more patient

[williamtcooper]

Feedback takes 24 hours or less.

However this is a quick hack to make the Feedback show in 5 seconds.

Edit your Summary and Save and the Review will show immediately.

[d25d47d9]

Thank you very much William!

[5d45ecc1]

Hi! I succesfully completed my first contract 4 days ago and the funds are available too. My client left a feedback for me twice but it didnt reflect on my profile. He tried doing it twice but still it didnt show up on my profile. It displays 'No feedback given'. Please help me out as feedbacks and reviews are very important for me.