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ogunsanya-temito
Community Member

Feedback is not showing on my profile

A client just dropped a feedback for me now after our contract ended and it’s showing no feedback on my profile. Please help

 

**Edited for Community Guidelines**

ACCEPTED SOLUTION
pradeephele
Moderator
Moderator

Hello Temitope,

 

I see that your contract was ended today. In general, your feedback will appear on your Upwork profile up to 24 hours after your earnings are processed on the contract. 

 

For Fixed-Price Contracts, this means after payment for the first milestone has been released. Learn more about how you Get Paid for Fixed-Price Contracts here

For Hourly Contracts, this means after the client has been successfully charged for the hours worked the week before. Learn more about the Weekly Billing Cycle here

 

Thank you

Pradeep H.

 

 

Update: 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.

 

Upwork

View solution in original post

564 REPLIES 564

You should really contact support about this.

yofazza
Community Member

I see 3 jobs in your profile, most likely a cache problem (feature, actually).

Hi Milorad,

 

The 3 jobs you're referring to are actually visible on your profile. From the screenshot you shared, it seems to be you were checking your profile while logged out. The purpose of our logged-out site is to give prospective clients and freelancers a feel for what Upwork has to offer so that they can decide whether to join our platform; it is not intended to reflect all the jobs and all the profiles available on Upwork. That's the role of the logged-in site, which is only visible to our registered users. To optimize the experience of prospective clients and freelancers on our logged-out site, we are sometimes selective about which jobs and profiles are visible.

~ Luiggi
Upwork
d6c7029c
Community Member

OK. Thanks a lot.

89ebb0c8
Community Member

Hello, everyone.

 

I'm a bit confused.

I've completed my first job. Order successfully completed.

Both of us, me and the client are happy, both closed the order, left feedbacks to each other.

It was project paid "fixed price".

But my work history and hours  and feedback on the profile are still showing empty, why?

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