Mar 21, 2019 03:24:07 AM Edited Mar 21, 2019 04:51:54 AM by Avery O
My financial account is showing old name. I changed my profile name to "Sukhdev Patidar" but in notificaiton and email it is showing "Irradiant Sw". I want to change it to "Sukhdev Patidar".
Solved! Go to Solution.
Mar 21, 2019 05:14:23 AM by Avery O
Hi Sukhdev,
I'm sorry if this has inconvenienced you in any way. The Customer Support Team will reach out to you through an email support ticket so that this can be investigated further by our engineers.
Jul 7, 2022 12:57:56 PM by Hanju L
Hello Avery,
I also need to change my Financial Account Name to my current company name. There are no options to do so. Thank you.
Jul 12, 2022 03:08:48 AM Edited Jul 12, 2022 04:58:10 AM by Avery O
Hi Avery. Someone added an email to my financial account and I didin't recognize it. Can you help me block that email address? Please see attached screenshot. Thank you.
**edited for Community Guidelines**
Jul 12, 2022 06:13:11 AM by Avery O
Hi Jacinto,
It looks like the payment method has already been removed. I have also shared this with the team to look into it further. If they need further information from you, they will reach out to you directly through an email support ticket.
Sep 13, 2022 10:37:44 AM by Joyce Mae R
Hello Avery,
I also encountered this case on my payment method "Payment method verification in progress
Sep 13, 2022 01:29:28 PM by Annie Jane B
Hi Joyce,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Feb 28, 2023 12:25:10 AM by Md. Mamunur R
Hello, I'm also facing the same issue, When I added my payment method, it showed me the old name that I used in Upwork, but my current account is fully updated. Please tell me if is it safe or risk.
Feb 28, 2023 02:16:41 AM by Arjay M
Hi Md, Mamunur,
I took a closer look at your payment method and I can confirm that it's been approved. Your new payment method will be active in three security days. Let us know if you need further assistance.
Feb 24, 2024 09:28:41 AM by Cabdiraxmaan C
My financial account is showing old name. I changed my profile name to "Cabdiraxmaan Cali" but in notificaiton and email it is showing "Abdirahman Ali". I want to change it to "Cabdiraxmaan Cali
".
Jul 6, 2024 02:56:57 PM by Imen F
My financial account is showing old name. I changed my profile name to "Imen Frikha" but in notificaiton and email it is showing "Imen Turki". I want to change it to "Imen Frikha".
Jul 30, 2024 05:21:27 PM by Ruthcell A
Hi AveryO,
I have the same issue. I already change my upwork name but my Financial Account is still the same. I want to change it to Ruthcell Arquita. Hoping for your immediate action, thank you!
Nov 6, 2020 06:03:15 AM by Md Jubayer A
In your profile, if you correct the name then it's okay. Then Upwork will deposit two small amounts in your given bank account information and Upwork will send you an email to verify those two deposit information once you verify your bank account using the two small deposits, your bank account will be updated to the name which is currently showing in your bank information.
Jan 12, 2021 06:50:54 AM Edited Jan 12, 2021 08:54:06 AM by Joanne P
Hi, Can you also help me with Financial Account Name Change to "Rohan**Edited for community guidelines**"?
Jan 12, 2021 08:56:24 AM by Joanne P
Hi Rohan,
To request a name change, please go to Settings › Contact Info to edit your name.
Jan 23, 2021 01:28:07 PM by Rohan R
I am also having a same issue.
I have changed my profile name but when I added a payment method the notification still mentions my old name.
Repeat, I have changed my profile name but my Financial account name is still previous one.
Mar 9, 2021 02:33:36 PM by Oleksandr K
Hi!
I've got the same trouble with financial account name and beneficiary name mismatch.
Could you please help me?
Best regards.
Mar 9, 2021 02:35:35 PM by Goran V
Hi Oleksandr,
Our team will reach out to you via ticket as well and will assist you further. Thank you.
Nov 10, 2021 11:50:33 AM by Czarina Kristine V
Can someone from your team reach out to me as well? Please assist me on my concern.
I've got the same trouble with financial account name and beneficiary name mismatch.
Could you please help me?
Nov 10, 2021 11:57:07 AM by Goran V
Hi Czarina,
As I've mentioned in my previous post, please allow 72 hours for the review process to be completed. If any additional information is needed our team will reach out to you directly. Thank you.
Nov 10, 2021 12:03:32 PM by Czarina Kristine V
Okay thank you. Will wait for that then.
Have a great day!
Feb 25, 2022 02:18:39 PM by Parandzem V
Hello, please support to change my financial account name, there is old name, I would like to change my payment method on PayPal
May 4, 2022 12:14:50 PM Edited May 4, 2022 12:15:10 PM by Noemie B
Hi ,my financial account is showing the old name. I changed my profile name and in my contact info to my real name, but in the notification and email, it is still showing the old one. I need to change it to my real name.
Thanks in advance !