Jun 30, 2020 06:08:07 PM Edited Jun 30, 2020 06:25:13 PM by Paul M
Hi. I recently joined upwork and changed my profile name, having mistakenly used my nickname to apply at the start. I set up a payment account but it's displaying my old name under financial account. How can this be solved?
Solved! Go to Solution.
Jun 30, 2020 08:35:35 PM by Joanne P
Hi Paul,
I checked your account, and it looks like your name change request has already been approved. For security reasons, your new payment method will become active in three calendar days. Thank you.
Mar 26, 2021 03:21:06 AM by Kamal K
Hi,
I want to change Financial Account Name. Please Suggest.
Thanks
Mar 26, 2021 03:25:37 AM by Goran V
Hi Kamal,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your name. Thank you.
May 5, 2021 06:03:13 AM by Kiptallam T
hi, kindly i want to change my financial account , i resently applied for a job on upwork but i was told the financial account is not the same with the upwork account name
May 5, 2021 06:09:57 AM by Goran V
Hi Kiptallam,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your financial name. Thank you.
Jun 7, 2021 08:23:59 AM by Misti Rani K
My name change request has already been approved But my Financial annount name is not changed yet. can you help me?
Jun 7, 2021 10:49:58 AM by Andrea G
Hi Misti Rani,
Someone from our team will reach out to you via support ticket in order to assist you further.
Jul 13, 2021 04:44:56 AM by Caroline S
Jul 13, 2021 01:03:40 AM by Faisal H
I can't find the suitable option where can I change the financial account name. Can you please change the name according to my profiile name?
Jul 13, 2021 01:07:51 AM by Goran V
Hi Faisal,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your account. Thank you.
Nov 1, 2021 12:18:09 PM by Mariam S
Can you please help me i want to change my Financial Account Name on my info.
Nov 1, 2021 12:45:37 PM by Goran V
Hi Mariam,
One of our team members will reach out to you via ticket and will assist you further with your account. Thank you.
Nov 1, 2021 11:00:53 PM by Mariam S
Nov 1, 2021 11:49:05 PM by NikolaS N
Hi Mariam,
I checked and it looks like you changed your name recently and it's already approved. If you still need to change your name you can go to Settings › Contact Info to edit your name. You can find more information here.
Additionally, feel free to follow up with our team on your open ticket and they will be happy to assist you.
Mar 9, 2022 12:21:25 PM by NikolaS N
Hi Abdolla,
If you need to change your name you can go to Settings › Contact Info to edit your name. You can find more information here.
Let us know if you need further assistance.
Oct 20, 2022 07:22:23 AM by Grosel R
Hello Nikola,
I followed the instructions on how to change names and was sucessful with it. But when I get notified on Upwork or G-mail telling me that my payment process request was sent etc. it still presents it with my old name that I used on Upwork (my pen name). I realized that my legal name had to be used on Upwork so I changed it. But it has been a while since I made that change but my financial account name is still shown as my old pen name.
Sep 15, 2023 09:16:59 PM by Athar I
Hey nikola,
I would like to have my financial account name to be changed. Kindly guide me through the procedure for doing this.
Thanks.
Sep 15, 2023 10:29:23 PM by Annie Jane B
Hi Athar,
Thank you for reaching out to us. I checked this for you and I was not able to replicate the issue that you're having. Could you please try clearing your cache and cookies? Also, please make sure to use any of the supported browsers on this list. If the issue persists, please let us know.
Apr 7, 2022 06:08:13 AM by Andrea G
Hi Tina,
Someone from our team will reach out to you via support ticket in order to assist you further.
May 24, 2022 03:12:06 PM by Andre Sebastian P
Hi Joanne, I have the same problem as Paul faced regarding the financial account name. Can you please help me to change it to what it now says on my Upwork profile? Thanks!