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Peter's avatar
Peter G Community Member

Flagging is down

Getting an error message saying flagging is temporarily unavailable when trying to flag scam posts, even after clearing my cache and history and trying diffrent browsers and restarting. Not good.

ACCEPTED SOLUTION
Valeria's avatar
Valeria K Community Member

Hi All,

 

I'd like to confirm that this issue has been fixed and you should now be able to flag jobs if you believe they're inappropriate or violating Upwork TOS. 
We appreciate your patience while our team of engineers was working on fixing it. 

~ Valeria
Upwork

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52 REPLIES 52
Peter's avatar
Peter G Community Member

For more than 3 hours now. Any ETA on when this will be fixed?

Peter's avatar
Peter G Community Member

Sorry to bug, but's now been more than 6 hours.

Jennifer's avatar
Jennifer M Community Member

Everything is down. Errors looking at jobs, errors sending proposals (if the send proposal button works), nothing shows on the proposals page.

 

I switched to Edge and it works, so maybe try that. Who knows if my bids actually went through.

Peter's avatar
Peter G Community Member

Thanks, Jennifer. Hope you, me, and everyone else hasn't missed getting any work because of this.

Arjay's avatar
Arjay M Retired Team Member

Hi Peter and Jennifer,

 

We sincerely apologize for the inconvenience this issue may have caused. It's been escalated to the appropriate team and they're currently investigating this further. 

Once we have more information from our engineers, we will surely update this thread. In the meantime, thank you for reporting the issue and for helping keep the Upwork marketplace safe. 

 

~ Arjay
Upwork
Jennifer's avatar
Jennifer M Community Member

I switched to edge for now and this is chrome but  lots of people are complaining just not here it seems.

 

lysis10_0-1659139428640.png

 

Jennifer's avatar
Jennifer M Community Member

Proposal page.

 

lysis10_1-1659139544096.png

Feed (cut off top cuz it shows my searches)

 

lysis10_2-1659139583036.png

 

 

Find work page

 

lysis10_3-1659139613035.png

 

 

And submit proposal button doesn't work either. All chrome. 

Arjay's avatar
Arjay M Retired Team Member

Hi Jennifer, 

 

I have checked and I can't seem to replicate the error you're receiving. Can you please try clearing your browser's cache and cookies? Let me know if the issue persists and I'll look further into that for you.

 

~ Arjay
Upwork
Wes's avatar
Wes C Community Member


Arjay M wrote:

Hi Jennifer, 

 

I have checked and I can't seem to replicate the error you're receiving. Can you please try clearing your browser's cache and cookies? Let me know if the issue persists and I'll look further into that for you.

 


Arjay, I've cleared cache and cookies, and flagging is still broken in Chrome. I get a message that flagging is temporarily unavailable and then a popup like this:

 

chrome_H1r4clTS3b.png

 

edit: typo

Nikola's avatar
Nikola S Retiring Moderator

Hi Wes,

 

Thank you for following up and sharing additional information. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
Peter's avatar
Peter G Community Member

Flagging still not working for me since Friday morning. Team reached out with a support ticket on Friday and I've heard nothing from them since then.

Gabriel's avatar
Gabriel O Community Member

Oof and now Upwork's flagging inappropriate content tool is giving me error messages saying it's unavailable.

 

Selmi's avatar
Selmi A Community Member

The problem is we can't filter the jobs based on location and verified payment.

I keep scrolling and all that I find are fake jobs from the same location with no payment methods.

 

Even the report feature doesn't work.

 

Please check the image below and tell me how can I stay motivated working on Upwork.

 

Thanks

 

**Edited for Community Guidelines**

Peter's avatar
Peter G Community Member

Still down today.  Support sent me a ticket yesterday at 5:30pm  PST but I haven't heard anything since then.

Rahul's avatar
Rahul V Community Member

as mentioned before lot of spams jobs are being posted in design category but flagging te job is not working and it givin following message :

 

Flagging is temporarily unavailable and changes have not been saved. Please try again later.

 

please someone from upwork let me know how should i flag these jobs so this spam posts be stopped which is going since few days now

Peter's avatar
Peter G Community Member

Same for me. Still not working since yesterday morning.

Rahul's avatar
Rahul V Community Member

and i am suprised no one seems to bothered as well  🙂

Peter's avatar
Peter G Community Member

And the link that support sent me for the support ticket doesn't even open.

Tom's avatar
Tom T Community Member

If you read spam posts they usually have gramatical errors, unreasonable requests like 500 pages for $5 done today, or are very general in the description. Whereas a real client might post more detail, but not always. I get frustrated with the spam too. There are real clients on Upwork.

Peter's avatar
Peter G Community Member

I usually flag about 50 obvious, repeat, scams per day which I see are eventually taken down. When I flag them, it usually shows 5-10 people have applied. But since I haven’t been able to flag them for the past 2 days, they show 20-50 people have applied. So what’s that, roughly 2000 freelancers who applied to scam jobs and might get scammed because the flagging system isn’t working? And of course those are just the scams I notice in my specialized feed, so the real number must be much greater. Since Upwork (and freelancers) expect and depend upon us to alert them to scams to keep the site safe, you would think fixing this would be a huge priority.  

Selmi's avatar
Selmi A Community Member

That's weird. A big company like Upwork should handle spammers seriously. It's again their terms, otherwise, I would create a bot to search and filter jobs based on verified payments and locations.

Chris's avatar
Chris B Community Member

For the past 2-3 days, when I've tried to flag a post, I get an error saying flagging is not available or something.

 

I'm hoping they are working on the system to improve their scammer filter or something. The scams are fillingup pages in multiple categories.

Tim's avatar
Tim F Community Member

Two problems:

 

The first is that the Submit Proposal button doesn't work when on the Job Details page (i.e., when it's open in it's own tab), but it will work when i try it on the Job Details overlay while using the job feed. A little weird, but especially frustrating trying to apply for invitations and older jobs.

 

The second is that i can't flag jobs. Just found this out as there's a job posted (maybe still there) where someone posted their contact info as an attachment, seemingly to bypass Upwork altogether. Anyway, whatever, just can't flag.

 

Any help would be great -- especially for the first problem -- thanks!

Peter's avatar
Peter G Community Member

Both the proposal bug and the unable to flag bug have been reported repeatedly and they say they are working on them.