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Peter's avatar
Peter G Community Member

Flagging is down

Getting an error message saying flagging is temporarily unavailable when trying to flag scam posts, even after clearing my cache and history and trying diffrent browsers and restarting. Not good.

ACCEPTED SOLUTION
Valeria's avatar
Valeria K Community Member

Hi All,

 

I'd like to confirm that this issue has been fixed and you should now be able to flag jobs if you believe they're inappropriate or violating Upwork TOS. 
We appreciate your patience while our team of engineers was working on fixing it. 

~ Valeria
Upwork

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52 REPLIES 52
Tim's avatar
Tim F Community Member

Ah, i see that now. Guess i was out of the loop. Still, com'on upwork, what's going on?

Christine's avatar
Christine A Community Member

I've been trying to flag scams for the past four days but keep getting error messages say that this isn't available and to "try again later". I see typing scam jobs that already have 50+ applicants, but no way to flag them. When will this be fixed?

Peter's avatar
Peter G Community Member

I've had a ticket open since Friday. Last night I got an update that said they are still working on it and would keep updating me.

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Trying to report a job for being either illegal/unethical but it fails.

The response is flagging is temporary unavailable, it has been like this for a while.

 

https://www.upwork.com/nx/find-work/details/~012e2a5530ccb9a441?pageTitle=Job%20Details&_navType=sli...

 

editing credit cards and ID to verify identity is not really a job I would expect to find in Upwork

Joanne's avatar
Joanne P Retired Team Member

Hi Pete,

 

I'm sorry for the inconvenience this issue may have caused. I can confirm that this has been escalated to the appropriate team and they're currently investigating the issue. Once we have more information from our engineers, we will surely update this thread. In the meantime, thank you for reporting the issue and for helping keep the Upwork marketplace safe. 

~ Joanne
Upwork
Paul's avatar
Paul G Community Member

It's still, for a long time now, impossible to flag jobs as inappropriate, yet the feed is still chock full of illegal or unethical job postings. 

 

For <diety>'s sake UpWork, if you're not going to make any effort to filter out the illegal crap in the job feed, and instead rely on your freelancers to do it for you, at least give us the tools to do it!!!

 

For reference, I've tried this in the pop-over job description panel, and opening the job in a new tab, same result.

Elyannie's avatar
Elyannie W Community Member

Is anyone else getting an error when trying to flag job posts lately?

 

I'm not sure if it's related but it happened after the design and layout of the website changed. 

 

Perhaps that may have caused some bugs. 

Peter's avatar
Peter G Community Member

Yes, since Friday. And there many other bugs being reported as well.

Elyannie's avatar
Elyannie W Community Member

Lol ok, thanks! 🙃 I guess we won't be able to flag jobs then. I just saw one that had the client's contact info right in the job description. Hope you all are getting used to the new layout.

 

I don't know if it's a muscle memory thing for me, or maybe I don't like change.  I'm struggling to find where all the buttons have moved. Feels like I'm floating in outer space with all the whitespace. 

Peter's avatar
Peter G Community Member

I don't like the new layout for the same reasons you mention. But mine somehow switched back to the old one yesterday afternoon, so who knows what they're up to,

Maria's avatar
Maria T Community Member


Peter G wrote:

I don't like the new layout for the same reasons you mention. But mine somehow switched back to the old one yesterday afternoon, so who knows what they're up to,


Peter, how did you get it?
I also want the old design 🙏

Peter's avatar
Peter G Community Member

Maria, I didn't do anything. It just switched back all by itself, Now it's back to the new one again.

Maria's avatar
Maria T Community Member

😤

Peter's avatar
Peter G Community Member

The old look is back again. No idea how. But I was able to start flagging again yesterday.

Jennifer's avatar
Jennifer M Community Member


Peter G wrote:

I don't like the new layout for the same reasons you mention. But mine somehow switched back to the old one yesterday afternoon, so who knows what they're up to,


I think the CSS is broken too. Mine is all messed up but I've been forced to switch browsers cuz nothing works for me anymore (posted pics but still broken of course). On Edge, the CSS is the same and isn't broken, so I think the site is just busted unless you use a different browser. 

Luqman's avatar
Luqman M Community Member

it happens from time to time that you cannot flag a post, even before the layout changes.

Maria's avatar
Maria T Community Member

It would be nice if, as we have discussed before, Upwork tested the changes before breaking everything. I guess this is all due to the "totally horrible and unnecessary" design change.
A week and no resolution?
And from what I have read and they have told me, there are more failures. For example, that on some device, the FLAG screen covers the SEND button.
Huge sigh!

m_terrazas_0-1659605803213.png

 

Phyllis's avatar
Phyllis G Community Member

I am now unable to flag job posts as inappropriate. It worked fine for me until late yesterday (Aug 3). I can open the Flag popup window but when I click 'submit' I get the same error messages reported by others.

Stan's avatar
Stan O Community Member

same issue is in Firefox continues from yesterday. at least

Olya's avatar
Olya D Community Member

Hi Pradeep, unfortunately, the flagging option does not work no matter how many times I tried in the last 2 days.

It says "error".

Bilal's avatar
Bilal M Community Member

Does flagging even matter at this point? I mean I'm really glad there are so many freelancers who are still flagging job posts (or trying to), but does that make a significant impact? We're being flooded with scam/spam.

 

I've read people report, you take one down, 5 other similar ones pop up. Sure, fix the Flag feature.

 

But we need another strategy.

Peter's avatar
Peter G Community Member

Yes, we do need anothet strategy. I've seen no reduction in the number of new scams posts, or even in the same ones getting posted over and over again even after having been flagged and removed countless times.

Marcelo's avatar
Marcelo C Community Member

Hello. Has this been resolved or are we all still experiencing the same issue? I try to flag jobs and I keep seeing the errors everyone describes. Is there any update on it?

Anna's avatar
Anna B Community Member

Hey Upwork team,

I'm trying to flag scam job postings in my listing and see these 2 messages over and over again for the past few days. 
Might need your attention. 

Edit: Wow, I'm slow. Did not see that there is already an open discussion about this. Well, it's still not resolved 🙃

 

Screen Shot 2022-08-05 at 10.42.55.png

Valeria's avatar
Valeria K Community Member

Hi All,

 

I'd like to confirm that this issue has been fixed and you should now be able to flag jobs if you believe they're inappropriate or violating Upwork TOS. 
We appreciate your patience while our team of engineers was working on fixing it. 

~ Valeria
Upwork