Flagging is down

[#1]

Getting an error message saying flagging is temporarily unavailable when trying to flag scam posts, even after clearing my cache and history and trying diffrent browsers and restarting. Not good.

[#2]

Ah, i see that now. Guess i was out of the loop. Still, com'on upwork, what's going on?

[#3]

I've been trying to flag scams for the past four days but keep getting error messages say that this isn't available and to "try again later". I see typing scam jobs that already have 50+ applicants, but no way to flag them. When will this be fixed?

[#4]

I've had a ticket open since Friday. Last night I got an update that said they are still working on it and would keep updating me.

[#5]

Trying to report a job for being either illegal/unethical but it fails.

The response is flagging is temporary unavailable, it has been like this for a while.

https://www.upwork.com/nx/find-work/details/~012e2a5530ccb9a441?pageTitle=Job%20Details&_navType=sli...

editing credit cards and ID to verify identity is not really a job I would expect to find in Upwork

[#6]

Hi Pete,

I'm sorry for the inconvenience this issue may have caused. I can confirm that this has been escalated to the appropriate team and they're currently investigating the issue. Once we have more information from our engineers, we will surely update this thread. In the meantime, thank you for reporting the issue and for helping keep the Upwork marketplace safe. 

[#7]

It's still, for a long time now, impossible to flag jobs as inappropriate, yet the feed is still chock full of illegal or unethical job postings. 

For <diety>'s sake UpWork, if you're not going to make any effort to filter out the illegal crap in the job feed, and instead rely on your freelancers to do it for you, at least give us the tools to do it!!!

For reference, I've tried this in the pop-over job description panel, and opening the job in a new tab, same result.

[#8]

Is anyone else getting an error when trying to flag job posts lately?

I'm not sure if it's related but it happened after the design and layout of the website changed. 

Perhaps that may have caused some bugs. 

[#9]

Yes, since Friday. And there many other bugs being reported as well.

[#10]

Lol ok, thanks! 🙃 I guess we won't be able to flag jobs then. I just saw one that had the client's contact info right in the job description. Hope you all are getting used to the new layout.

I don't know if it's a muscle memory thing for me, or maybe I don't like change.  I'm struggling to find where all the buttons have moved. Feels like I'm floating in outer space with all the whitespace. 

[#11]

I don't like the new layout for the same reasons you mention. But mine somehow switched back to the old one yesterday afternoon, so who knows what they're up to,

[#12]

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Peter G wrote:

I don't like the new layout for the same reasons you mention. But mine somehow switched back to the old one yesterday afternoon, so who knows what they're up to,

---

Peter, how did you get it?
I also want the old design 🙏

[#13]

Maria, I didn't do anything. It just switched back all by itself, Now it's back to the new one again.

[#14]

😤

[#15]

The old look is back again. No idea how. But I was able to start flagging again yesterday.

[#16]

---

Peter G wrote:

I don't like the new layout for the same reasons you mention. But mine somehow switched back to the old one yesterday afternoon, so who knows what they're up to,

---

I think the CSS is broken too. Mine is all messed up but I've been forced to switch browsers cuz nothing works for me anymore (posted pics but still broken of course). On Edge, the CSS is the same and isn't broken, so I think the site is just busted unless you use a different browser. 

[#17]

it happens from time to time that you cannot flag a post, even before the layout changes.

[#18]

It would be nice if, as we have discussed before, Upwork tested the changes before breaking everything. I guess this is all due to the "totally horrible and unnecessary" design change.
A week and no resolution?
And from what I have read and they have told me, there are more failures. For example, that on some device, the FLAG screen covers the SEND button.
Huge sigh!

[#19]

I am now unable to flag job posts as inappropriate. It worked fine for me until late yesterday (Aug 3). I can open the Flag popup window but when I click 'submit' I get the same error messages reported by others.

[#20]

same issue is in Firefox continues from yesterday. at least

[#21]

Hi Pradeep, unfortunately, the flagging option does not work no matter how many times I tried in the last 2 days.

It says "error".

[#22]

Does flagging even matter at this point? I mean I'm really glad there are so many freelancers who are still flagging job posts (or trying to), but does that make a significant impact? We're being flooded with scam/spam.

I've read people report, you take one down, 5 other similar ones pop up. Sure, fix the Flag feature.

But we need another strategy.

[#23]

Yes, we do need anothet strategy. I've seen no reduction in the number of new scams posts, or even in the same ones getting posted over and over again even after having been flagged and removed countless times.

[#24]

Hello. Has this been resolved or are we all still experiencing the same issue? I try to flag jobs and I keep seeing the errors everyone describes. Is there any update on it?

[#25]

Hey Upwork team,

I'm trying to flag scam job postings in my listing and see these 2 messages over and over again for the past few days. 
Might need your attention. 

Edit: Wow, I'm slow. Did not see that there is already an open discussion about this. Well, it's still not resolved 🙃

[#26 · Accepted solution]

Hi All,

I'd like to confirm that this issue has been fixed and you should now be able to flag jobs if you believe they're inappropriate or violating Upwork TOS. 
We appreciate your patience while our team of engineers was working on fixing it.