I forgot my password of my original Upwork account and I can't access the email address associated with the account, because my macbook where I had saved my private data have been lost.
I only know my username and the associated email address name itself though if that would help.
Please help, I need to get my account back and start working.
You need to to recover your email adress anyhow after recover that you can also able to recover your upwork account , Upwork security policy is too much strong so you can't doing anything without recover email.
Thank you for your message. I checked the account linked to the shared email address and noticed that our support team has already reached you via a support ticket. You can view and respond to the support ticket from the notification sent to the same email address to communicate with our team.
As I don't have access to the email address associated with my main Upwork account shared before, I hoped that someone will contact me on the new account here.
Thanks a lot.
Thank you for your following up on this and this additional information. I have submitted a follow-up to the team handling your case and you should be able to access your ticket on this page where you can coordinate with them to resolve the issue with your main account.
Could you please try checking the email address associated with your Upwork account and see if you were able to receive the email sent by our team? You should be able to respond directly to the email.