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e03dcc29cf564316
Community Member

Getting Someone to Reply at Upwork

Hello. I have emailed 5 times support at Upwork and getting no reply. How do I get someone to reply?

2 REPLIES 2
PradeepH
Moderator
Moderator

Hi Darren,

 

Apologies for the delay as our support teams are currently experiencing a higher number of contacts than usual. Rest assured the team will address your concerns and questions in the ticket as soon as possible.

 

Please avoid creating several tickets or posts for the same concern so that the team could assist you more efficiently. We seek your patience and utmost understanding while sorting this out for you. 

 

Thank you,

Pradeep

Upwork

I don't think they will reply because it has been weeks. How do I raise a ticket?

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