Google Sign-in not working

[#1]

I am not able to log in into my other account cause when I go and try I receive this error message when I have already used my account and posted jobs "You have not activated the Google sign in method for this account. Please choose another sign in method for this email address."

[#2]

Hi Isaiah,

Arjay here and I'll be taking over your case. We appreciate you sharing your account information with us. I've shared your concern and account details with the appropriate team for review. One of the members will be assisting you further via a support ticket. You may access your tickets and coordinate with the team on this page once your case is fully reviewed.

[#3]

I forgot my security question , and i tried to change it, but its asking my existing password, which i dont have, because i login with google login

[#4]

You will need to contact the support team for the service you are trying to access. They should be able to assist you in resetting your security question or password. You may need to provide proof of ownership of the account or answer some security questions to verify your identity before they can assist you

[#5]

Hi Athul,

Thank you for reaching out to us. I took the liberty of sharing your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets and coordinate with the team here once your case is fully reviewed.

[#6]

Whenever I try to reset the Upwork password it takes me to a blank page which is attached,

I can log in fine with my google credentials, but the upwork password.  for some reason is incorrect. I know my security question, but the password reset page is just blank. Any one can fix this?

 

[#7]

yes you can

[#8]

Hi Muzala,

Thank you for reaching out to us. Have you tried clearing your browser’s cookies or using a different browser? If the issue still persists, could you please share the following information so that we can forward it to our team to be investigated further?

• Browser/s used
• Browser version
• Machine’s OS
• Machine’s OS version
• Screengrab of the issue
• Additional details that may help us/the team investigate your concern better

[#9]

I managed to reset it. I had to update my security question and only then did it take me to the reset password page and sent it to my email. This problem is solved. Appreciate the feedback.

[#10]

When I try to sign in using my google account, it keep getting the error pictured in the attached image. Any help you can provide would be appreciated. Thank you!

[#11]

Hi Jean,

I am sorry to hear about the issue with accessing your account. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here . Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

Thank you,

Pradeep

[#12]

1/ My account is linked to Google login, but now I want to move it to a a regular email.

2/ I can't add team members without relogging in, but there is not option for doing so with google. How can I add team members?

[#13]

Hi Bartek,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. One of our agents will be reaching out to you via a support ticket that you can access on this page. Rest assured that we're committed to resolving your issue. 

[#14]

I am using Ubuntu 22.04, I have installed upwork desktop application upwork_5.8.0.24.
When I try to connect using the app, I get this error message "You have not activated the Google sign in method for this account. Please choose another sign in method for this email address.", yet the Google sign in is allowed in my account.

[#15]

Hi Ramzi,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.

[#16]

Hello, yesterday i create another upwork account with different email address, and everything went well until I was able to submit proposals for several jobs, but this morning when I tried to log in with that account I got the message "Oops! Username is incorrect." even though I know that the email I entered is correct.

I have tried to contact CS with the get support feature, but the one who answered was a robot and don't get any solutions.
Please help me

[#17]

Hi M Yusuf,

Thank you for your message. Could you please click on my name above this post and send me a private message with more information?

Thank you,

Pradeep

[#18]

Hi Pradeep H, How can i send you private message? I clicked on your name but I wasn't able to find the private message function.

By the way my email address that can't login is **Edited for Community Guidelines**

Thank You

[#19]

Hi M Yusuf,

Thank you for your message. I am unable to find any account linked to the email address shared by you. I have removed the email address to adhere to our Community Guidelines. Could you please try sending me a private message now?

Thank you,

Pradeep

[#20]

Hello,

I made this new account so I can write here my problem since in order to contact you I need to have my account and my account is **Edited for Community Guidelines**

It says Google account **Edited for Community Guidelines** is not recognized for Google Sign-In on Upwork. Please ensure you are using the same account you previously linked."

[#21]

Hi Ma Feliza,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#22]

I am trying to enter my security answer, but I made a mistake because of the keyboard,  and when I tried to reset the security answer, they ask me for the password and I don't have it since I ahve created the account using gmail, when I tried to reset password I had this message : Password recovery error Upwork could not locate the information needed to recover your password.
Someone please have  a solution I really need to access my account.

[#23]

Hi Oussama,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon via email in order to assist.

[#24]

Hi 

When I try to login with my company email I got this error. And its a dead end because you cant activate it if you cannot login.

Please help.

Error is:

"You have not activated the Google sign in method for this account. Please choose another sign in method for this email address."

[#25]

Hi Togan,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#26]

I have an account that, when I sign in, says to sign in using google SSO, when I try that I get an error that says "You have not activated the Google sign in method for this account. Please choose another sign in method for this email address."

Where Can I get some support for this?