Google Sign-in not working

[#1]

I am not able to log in into my other account cause when I go and try I receive this error message when I have already used my account and posted jobs "You have not activated the Google sign in method for this account. Please choose another sign in method for this email address."

[#2]

Hello! As you know, if you have gmail account registered to your upwork, it always ask to sign in via gmail. But How to login your upwork account if google sing in is not active on your account. It do not show any option to enter pasword.I do not remember my user name, but while using chat bot help, when I try "forgot user name" , it takes me to use email address and I am facing the same issue using gmail account.

[#3]

Hi Hammad,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#4]

Hi,

I will need your help right away, my excompany just deleted the email account they made me create for Upwork with all my personal data. 

I still have access to my Upwork account from my mobile and I wanted to change the email so can still be able to login to my account since I have a pending payment for the next week. I received the change email confirmation in my personal email but when I try to login to my old account since it says "This accounts uses Google to login" it logs in with the email that they already deleted and I can not recover. 

I'm having trouble contacting upwork and be able to file a ticket for that account. 

I need my money which I worked for.    

Please your kind help with this issue.

[#5]

Hi Cristina,

I am sorry to hear about your account. Could you please click on my name above this post and send me a private message with the registered email address for the account you are referring to?

- Pradeep

[#6]

Hi, I am getting frustrated because I've spent hours trying to understand why is this happening ro me and I couldn't login with my business email. So I had to create a new Upwork account and get help with this issue. Never had a problem with any other platorms. I got this message.

"You have not activated the Google sign in method for this account. Please choose another sign in method for this email address." 

Please help me resolve this issue asap. Thank you!

[#7]

Hi Derrick,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you with further assistance.

[#8]

Hello there, it was interesting because I was able to log into my old email
to disconnect the "Google sign-in" email and then log into my new business
email. Now I don't have a problem with this anymore. If this happens again,
I will reach out for support. Thank you!!

[#9]

I need help !

[#10]

Hi Ayoub,

I would be happy to help. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#11]

On all common (Firefox, chrome) browsers in my windows desktop, When I try to login using Google SSO, it pops up a new window asking which Google account I would like to use. I select the relevant Google account. Then, the pop-up closes, and nothing happens on the main Upwork tab. Request assistance on this issue

I'm able to login using the Android App, and on a browser in my android Mobile

[#12]

Hi Nikhil Krishna,

I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further. 

[#13]

I am not able to log in into my other account cause when I go and try I receive this error message when I have already used my account and posted jobs "You have not activated the Google sign in method for this account. Please choose another sign in method for this email address."

[#14]

Hi Brandon,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.

[#15]

When I try to login to upwork the page seems to be broken. All options re blocked for me. I cleared my cache and deleted my history but it still happens, see screenshot. 

[#16]

It works for me right now.

Should be your local issue.

[#17]

Hi Alexander,

Thank you for your message. Could you please try using a different browser to check if you are able to log in there? Feel free to message us if you need further assistance.

- Pradeep

[#18]

Hi there,

I changed my email address, and clicked the 'Confirm Email Change Request' button in the activation email, then it's the new email address on my account page.

But I cannot login to UpWork with my new email address, it prompts me 'You have not activated the Google sign in method for this account. Please choose another sign in method for this email address.' I still can only login via my previous email address.

It's weird, is anyone in upwork able to help me to check it? Thank you so much in advance!

[#19]

Hi Mehtab,

I'm sorry you're having trouble with this. I see that you've recently raised a support ticket regarding your concern. As soon as the next available agent gets your ticket in their queue, they'll contact you to assist you further.

[#20]

Hi Pradeep - Can you or someone from UpWork help me? I'm trying to enter in my tax information so I can get paid, but when I try to go to the tax page, it asks me to enter my password but I authenticate using Google OAuth2.0 SSO and do not have a password for UpWork. Even if I try to reset my password, it doesn't work because it says I authenticate with Google OAuth2.0 SSO. This is super frustrating and I need to start the payout ASAP so would really appreciate yours or someone's help from UpWork. 

Thank you!

Chris

[#21]

Hi Chris,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep 

[#22]

Good day,

I just created this new account just to contact upwork support. I have another existing account with upwork but the email address that was linked to it was hacked and I got no access to it anymore. I cannot log in to my upwork as it was registered to an automatic google sign-in and it asked to log in to that email (the one that was hacked). Please help me get access to my old account and change the email address to it. I have an existing client, please help. 

[#23]

Hi Micah,

I am sorry to hear about your email address and trouble accessing your Upwork account. Could you please click on my name above this post and send me a private message with more information? 

- Pradeep

[#24]

Sir, it's not letting me send you a private message. Will you please send me an email to **Edited for Community Guidelines**? I really need help on fixing this asap, please. 

[#25]

I don't see an option to send you a private message Sir.

[#26]

Will you be able to send me a private message instead Sir and I'll respond to it? When I cliked on your name, it won't show any option to send you a private message.