Apr 5, 2022 04:17:59 PM Edited May 23, 2022 01:32:02 PM by Andrea G
I am not able to log in into my other account cause when I go and try I receive this error message when I have already used my account and posted jobs "You have not activated the Google sign in method for this account. Please choose another sign in method for this email address."
Solved! Go to Solution.
Dec 4, 2022 07:23:01 PM Edited Jan 13, 2024 06:08:42 AM by Pradeep H
Hi AJ,
If you need help signing in to your account, we’ll need to ask you to confirm some private account details in order to help you. At Upwork, protecting your privacy is our priority. With this in mind, it would be best if you reach out directly to our support team so they can assist you within a private and secure channel of communication.
How do I reach a human in customer support?
Thank you,
Pradeep
Aug 17, 2022 06:53:14 PM by Joanne P
Hi Marc Joseph,
I apologize for the delayed response to your post. I checked and it looks like you have already logged in to your account successfully. If you need further assistance, please let us know. We are here to help.
Aug 10, 2022 03:11:25 PM by Temi A
I changed my email address and when I try to login, google sign in comes up with "you have not activated the google sign in method for this account... please I need help
Aug 15, 2022 04:20:36 AM by Neela P
The only log in method showing is through the google sign in method, but once I click that it says my account is not set up with google sign in method. I have no other way of accessing my account or contacting support, can you please help me get back in?
Aug 15, 2022 05:34:25 AM by Andrea G
Hi Neela,
Could you please confirm if this is the account you're having trouble with? It looks like you've been able to log in recently.
Aug 15, 2022 06:52:11 AM Edited Aug 15, 2022 07:40:30 AM by Andrea G
Hi Andrea, no the account I'm trying to get into is **Edited for Community Guidelines**. I'm using this freelancer account only to be able to contact support.
Aug 15, 2022 07:51:46 AM by Andrea G
Thanks for confirming, Neela. One of our agents will reach out to you via support ticket in order to assist you further.
Aug 16, 2022 07:10:18 AM by Neela P
Hi Andrea, could I have an udpate on whether I'll have a support ticket opened please?
Aug 16, 2022 08:28:29 AM by Andrea G
Hi Neela,
You've already had a ticket created. Please keep in mind the team has reached out to you on the account you need help with, not this one. Please check the inbox for the email address associated with the account you need help with.
Aug 16, 2022 05:10:41 PM by Neela P
Thanks Andrea, however I don't have a ticket open; the one you see was my response to the Upwork feedback survey, which created a ticket that was automatically marked as "solved." I have been checking my email and spam all day for the account with the issue but haven't received anything yet.
-Neela
Aug 16, 2022 07:04:21 PM by Arjay M
Hi Neela,
As Andrea mentioned, the team will be reaching out on the account you need assistance with, not this one. I can see that there's a support ticket that's been set up and there should be an email sent to the account in question as well. I have submitted a follow-up to the team handling your case and please keep an eye on that email that will be sent to the one associated with your original account.
Aug 17, 2022 04:38:19 AM by Neela P
Thanks Arjay, confirming that I received an email but not to the account with the issue. Regardless, I appreciate someone reaching out.
- Neela
Aug 23, 2022 06:30:00 PM by Animesh S
I don't know why but google login was the only way to login into my main Upwork account and now when I don't have access to that google account I am not being able to log in by any means although I know my log-ib credentials and I also have the access of Gmail in my phone to receive OTP.
Please help me to get my main account back.
I created this account just to get help from this forum.
Aug 23, 2022 07:33:25 PM by Arjay M
Hi Animesh,
Could you please reach out to me via PM (click on my name) with the email address associated with your original account so that I can assist you further? Thank you.
Aug 26, 2022 05:33:00 AM by David H
Hi
I can login using Google on my mobile, but it will not work on my pc, just shows the washing machine then disappears.
Can't even use my Gmail email account either.
I can't send People files, and need help with a project urgently.
Any help please.
Aug 26, 2022 06:48:46 AM by Andrea G
Hi David,
Could you please try clearing your cache and cookies or logging in with a different browser to see if the issue persists?
Aug 26, 2022 05:59:26 AM Edited Aug 26, 2022 07:04:57 AM by Andrea G
I can't log in to my account, it says you have not activated the Google sign in method for this account. Please choose another sign in method for this email address and it also says' This email address uses Google Sign-In. I created this account so i can get some help because they are not answering by email anymore. **Edited for Community Guidelines**
Aug 26, 2022 07:04:25 AM by Andrea G
Hi Vanessa,
Someone from our team will reach out to you directly in order to assist you further. You'll receive an email notification once your ticket is created.
Aug 26, 2022 01:18:44 PM by Vanessa M
Hey Andrea,
Thank you for that. Is that in my messages? Also I did try it and it says same thing-
Sep 1, 2022 04:01:31 AM Edited Sep 1, 2022 05:26:22 AM by Andrea G
Hello,
Trying to access my account, but with no success.
When I type my email and click the button Continue with Email
I see Welcome screen and the button Continue with Google with the description This email address uses GoogleSign-In,
but when I try to continue with google I see the next message: You have not activated the Google sign-in method for this account. Please choose another sign-in method for this email address.
So I have no other option than Google authorization, but it doesn't work.
How can I sing in?
**Edited for Community Guidelines**
Sep 1, 2022 05:24:16 AM by Andrea G
Hi Ivan,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via email to assist you further.