Apr 5, 2022 04:17:59 PM Edited May 23, 2022 01:32:02 PM by Andrea G
I am not able to log in into my other account cause when I go and try I receive this error message when I have already used my account and posted jobs "You have not activated the Google sign in method for this account. Please choose another sign in method for this email address."
Solved! Go to Solution.
Dec 4, 2022 07:23:01 PM Edited Jan 13, 2024 06:08:42 AM by Pradeep H
Hi AJ,
If you need help signing in to your account, we’ll need to ask you to confirm some private account details in order to help you. At Upwork, protecting your privacy is our priority. With this in mind, it would be best if you reach out directly to our support team so they can assist you within a private and secure channel of communication.
How do I reach a human in customer support?
Thank you,
Pradeep
May 28, 2023 01:35:40 PM by Annie Jane B
Hi Togan,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
May 29, 2023 11:00:01 AM by Brian S
I have an account that, when I sign in, says to sign in using google SSO, when I try that I get an error that says "You have not activated the Google sign in method for this account. Please choose another sign in method for this email address."
Where Can I get some support for this?
May 31, 2023 04:54:50 PM by Brian S
I have a separate account where manage my jobs and pay the people I hire. I've been waiting since Monday to have someone respond to a previous post. I signed in with Google SSO after the account has been established and now it's stuck in a state that won't allow me to log in to manage jobs.
If I can't get this resolved within 48 hourts, I will refuse further charges to my credit card and start paying my developers outside of the system. There needs to be a better way to reset accounts, this is a terrible user experience.
May 31, 2023 06:28:00 PM by Arjay M
Hi Brian,
I'm sorry for not being able to get back to you sooner. Please be reminded that users are only allowed to have one account and having multiple accounts is a violation of Upwork's TOS. Could you please click on my name and send me a PM with the email address associated with the account you're referring to? I'll surely look into that and assist you accordingly. Looking forward to your response.
Jun 11, 2023 01:27:25 AM by Pradeep H
Hi Faith,
Thank you for your message. I see that this account is already closed now.
Thank you,
Pradeep
Jun 14, 2023 01:04:20 AM Edited Jun 14, 2023 04:14:49 AM by Annie Jane B
Hi, I can not log into my main account. I created this account to ask help. I had changed my email adress, then I could not log in. It says google sign in is not activated for this account. So could you please help me, I struggling a lot. I wrote to the support page many times, still no response. I remember my password, my secret question answer and even own that gmail, but still can not log in.
Name: Yuldashev Mukhammadyusuf Kobuljon Ugli
Email:**Edited for Community Guidelines**
Please someone from upwork, reach me.
Jun 14, 2023 04:15:53 AM by Annie Jane B
Hi Muhammadyusuf,
Thank you for reaching out to us. I can see that you opened a support ticket regarding this issue. Please allow our team 24-48 hours to review your request and reach out to assist you further. You can access your support tickets here.
Jun 16, 2023 11:48:50 PM Edited Jun 17, 2023 05:53:25 AM by Annie Jane B
Hi, I did not get any email from support team, please help me. I am struggling a lot. Here is my email for that account:
**Edited for Community Guidelines**
Name: Yuldashev Mukhammadyusuf Kobuljon Ugli
Jun 17, 2023 05:55:40 AM by Annie Jane B
Hi Muhammadyusuf,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Jun 19, 2023 11:54:06 AM by Melina H
I have tried for over 2 hours to figure out why I cant log into UpWork. I keep getting the message in the subject line. Can someon please help me get this resolved? This is connected to my business email not the one i am using for this post. Support, Please send me a PM so I can get this resolved.
Melina
Jul 10, 2023 03:01:55 PM by John Cesar Genmir L
When I first registered at Upwork, I used my constitutional (university) email. I just recently graduated, and I'm afraid that my univ would delete my constitutional gmail. So I went to settings and changed it to my personal gmail.
It both received a message that Upwork has changed my email, one to my old one saying that it changed, and one to the new one that has a button that I click that says Confirm Email Change Request that sent me to the Log In page. When I tried to log in, it just says that my google account can not be accessed at the moment.
It's been 2 days and I can't still log in using the new one, I can only log in using the old email.
How long should I wait before I can use the new one? or is this an error to Upwork's system? Thanks for the help!
Jul 10, 2023 07:42:24 PM by Utsav V
same problem
my error: You have not activated the Google sign in method for this account. Please choose another sign in method for this email address.
And moreover I'm still able to login with old email id
Jul 11, 2023 04:07:56 AM by Annie Jane B
Hi Utsav,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Jul 12, 2023 01:06:42 PM by Finn M
this is a second account that I have created to post on this forum I will delete it after I have regained my original account. Google deleted the email I use to log into my account, so I cannot log in.
Jul 12, 2023 04:54:15 PM by Arjay M
Hi Finn,
Could you please click on my name and send me a PM with the email address linked to your original account? I'll have that reviewed and assist you accordingly. Looking forward to your message.
Jul 28, 2023 06:55:33 AM by Deodito Jr T
I completed my sign-up through Google, and it asked me for a password. However, since I signed in through Google, I am unable to enter my password and access the settings. Please help.
Jul 28, 2023 07:52:18 AM by Luiggi R
Hi Deodito,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.