Having difficulty as a Nigerian to verify your ID using NIN?

[#1]

Once you have NIN slip, you can use it for your ID verification. Just ensure it is well snapped and ensure the name, address on it tally with the ones on your profile.

[#2]

Hi Nike, thank you for this very helpful piece of information. 

[#3]

that Is the difficulties I am facing right now 

[#4]

Hi Ifeoluwa,

Thank you for your message. Could you please tell us more about the issue you are facing? 

Thank you,

Pradeep

[#5]

Hi Pradeep

i have difficulties in verfiying my Nin 

[#6]

Hi Oluwakemisola,

I'm responding here on behalf of Pradeep. I have requested the assistance of our team for your verification. One of our team members will reach out to you via a support ticket.

[#7]

hi Joanne 

is the support ticket through email

[#8]

Hi Oluwakemisola,

Yes, you will also receive an email notification for the support ticket on your registered email address. You can view and respond to the email directly.

- Pradeep

[#9]

Hi Pradeep, 

The system is rejecting my Digital NIN. I need to get verified as soon as possible. I have a contract pending and deadline to meet. Please do the manual verification if possible.

[#10]

Hello Rachel,

I'm sorry you're having trouble with the verification process. We’ve escalated your community post to a support ticket. One of our agents has contacted you to assist.

[#11]

Hi Pradeep, 

I submitted physical and digital NIN, both were rejected.

I have a pending contract and I have an urgent deadline 

please help

-Chris C

[#12]

I am having issues verifying my NIN it keeps showing 'we couldn't recognise your document '

[#13]

Hi Victor,

I can see that you've coordinated with the appropriate team via a support ticket about this error when trying to verify your ID. Could you please try clearing your browser's cache and cookies before logging back into your account? You may also use a different browser or the incognito mode of the current one.

Once logged in, you may go to Settings> Identity Verification to proceed with completing the ID verification. Let us know if you need further assistance afterward; we'll look into that for you.

[#14]

Good Day LuiggiR,

I have been trying to verify my upwork account using my NIN slip. I haven't been able to capture it, it keeps saying it cannot find the four corners of my ID. Please I need help. What can I do? I cannot get any offer or withdraw unless I am verified.

[#15]

Hi Ginika,

I'm sorry you're having difficulties verifying your ID. I can confirm that your case has been escalated to the appropriate team for further review. Once done, you will receive an update on your ticket here with more information and assistance.

[#16]

Good Day PradeepH,

I have been trying to verify my upwork account using my NIN slip. I haven't been able to capture it, it keeps saying it cannot find the four corners of my ID. Please I need help. What can I do? I cannot get any offer or withdraw unless I am verified.

[#17]

Hello

my NIn slip is being rejected 

please I need assistance 

[#18]

Hi Joshua,

I'm sorry you're having difficulties getting your ID-verified. I've reached out directly to the team handling the review to give your case the attention it deserves. Kindly expect an update from one of the team members on your ticket here and your email once it's been thoroughly reviewed. 

[#19]

I'm a Nigerian, and as one you only get an NIN slip as an ID or a digital ID Card. But for some reason it keeps getting rejcted by upwork. I tried sending mails to Upwork and was redirected to use the support forum. Please my contract will be suspended in 5 days, and my client is likely to cancel if I dont't get this done before then.

I look forward to y'all's response. I'M LITERALLY TRAPPED!!

[#20]

Hey Joshua, just wanted to share how I successfully resolved this same issue. I managed to overcome it by utilizing my digital ID card, albeit in a slightly unconventional way – I ended up using another phone to simulate the ID card. But hey, it got the job done!

[#21]

Will try that I guess

thank you 

[#22]

Please how did you do it

[#23]

sorry, do you mean the digital id from the nimc app? like you took a picture of it while it was on the nimc app?

[#24]

Hi PrADEEP

Hello sir, I'm having issues verifying with my NIN as well. 
I have tried with the NIN slip as well as the NIN Digital card but still unable to verify my identity 

[#25]

Hi Peace,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.