Help. I need an actual person from upwork to talk to

[038fbe16]

I recently completed a job but they are not paying me through upwork. They just message me that I must pay 80$ to withdraw the money. I had told them that I am not able to that I need more time. Is there anyway around this. I feel harassed. I had explained them the situation already. I understand there are fees to pay ob things but I can not pay right now. Please help because this seems funny. I had an email from upwork about the job then was directed to chat to someone on telegram.

[4a95df90]

I am new to upwork but this sounds like a complete scam. You shouldnt have to pay any money. Dont do it! You may have to report them. I am currently facing unpaid work from someone who seemed legit, they had good reviews and payment verification. But theres a lot of funny business on here and a lot of scammers phising for information and it doesnt help that upwork has no live support.

WATCH OUT!

[038fbe16]

Thank you so much for your help. Do you know specifically who I can contact. I submitted a ticket already. I am worried because they made me create an account through this online bank called metropilitan linx. They just contacted me asking if I withdrew already but then I had to pay 80$. 

[a5a872e7]

They are scammers and you should report the job

[PradeepH]

Hi Jamykha,

I am sorry to hear about your experience with this client. It is important to remember that Upwork does not support payments outside of the platform. If you are being asked to pay a fee to withdraw your earnings, this is not a legitimate request and can lead to fraud. 

Please check out this course for more tips on staying safe on Upwork and please use the flag option found on each job post or message anytime you’d like to report a violation.

- Pradeep

[038fbe16]

The job posting was removed but I got an email from someone from upwork and it looks legit. The email directed me to contact a supervisor through telegram then after I submitted my work there I had to contact someone from metropolitan linx and I have to pay in chat or the site 80$ to withdraw. I already made a ticket to support hopefully I can really get my issue resolved.

[038fbe16]

The bank seems legit it is from the united kingdom. But I am not paying 80$. 

[83a7c23e]

Hello. I am having the same situation. I would like to ask if they paid you for your work at the end? and did you have to pay the $80?

[LuiggiR]

Hi Maria,

I would like to clarify that a real client will never ask you to give them money to start working, cash a check for them, work for free, or provide your personal information. Whenever you encounter these situations, please report them using the available flagging options so the team can investigate further. Please take some time to read through this article for more information on how you can stay safe on Upwork.

[969f527e]

hello.. please I need to know what did you do? because I fall in the same situation and it's ask to pay 80$ to withdraw the money 
did you get your money at the end? 

[sofia2008]

This is a scam. Real client do not ask to pay to withdraw your money. This is a violation of Upwork's Terms of Service to pay or accept payment outside Upwork. Please look at the Academy at the top of this page to learn how to use Upwork properly and safely.

[a0394eb7]

hello, can you please guide me on how to submitt a ticket here ?

[038fbe16]

If you go in your phone at support.upwork.com then go to the menu until you see contact upwork and you should be able to submit a ticket

[038fbe16]

You should be able to dind the chat with upwork link that is what I did.

[038fbe16]

You should be able to submit a ticket through chat.

[038fbe16]

Anyway it is not so clear where to report this kinds of things. Am I in the right place for these kind of things.

[spectralua]

Just report. No need to contact anyone.

[038fbe16]

They removed the job posting. Do you know if they are allowed to do that?

[spectralua]

Not they, it is lie like whole conversation. Upwork deleted it for violation.

Stop chatting with scammer and block his asap.

[038fbe16]

I blocked them.