Jan 23, 2023 08:14:50 AM by Gabe S
Cannot log in on both Chrome and Firefox. I can login and see support and community pages. My app still works and I can send messages, post jobs, etc.
I have cleard my cache, restarted browsers, etc.
I cannot find where to contact an actual support person too. Please help Upwork! Thanks!
Jan 23, 2023 11:07:01 AM by Nikola S
Thank you for reaching out to us. I shared your report with our team and one of our agents already reached out to you directly via email to assist you further.
Feb 10, 2023 09:09:42 AM by Andrea G
It looks like Nikola was referring to this support ticket where the team shared some troubleshooting advice with you. If you're still experiencing the issue please reply directly to the team with more details so they can assist you further. You can reply directly from the notification sent to your email address.
Jan 30, 2023 09:55:40 AM by Tony S
Same issue for me, anyone else have success getting past this page?
Feb 9, 2023 08:49:20 AM by Xavier P
In the app and on the web site, the job search page is down. It's this true for anyone else?
Feb 16, 2023 01:41:11 PM by Brendan O
I have the same thing; just created my Freelancer profile and went to look for jobs and I too get:
Really sorry about this, but this page is offline right now.
Check back later.
Error 500 (N)
Trace ID: 79a962b0ea0927e8-SLC
Feb 16, 2023 04:17:27 PM by Joanne Marie P
I'm sorry that you are experiencing trouble accessing the find work page. I can see that one of our agents is already assisting through a support ticket. I want to confirm that your concern has been escalated to the technical team for further checking. In the meantime, if you have any questions, please feel free to post them in your open ticket, and the agent would be happy to assist further.
Feb 21, 2023 01:01:48 AM by Adam A
Hi All, I'm also having the same issue. How do I create a ticket?
Feb 21, 2023 12:03:40 PM by Annie Jane B
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Feb 21, 2023 12:38:52 PM by Adam A
Thanks for replying, nobody contacted me and the support ticket page shows no request.
Feb 21, 2023 02:21:04 PM by Arjay M
I can see that you've been communicating with the team through a ticket on that page to resolve the issue. Please continue coordinating with the team and they will surely assist you accordingly.