How Do I Reopen Closed Account

[#1]

How to restore an account closed accidently? 

Account username : **Edited for Community Guidelines**

[#2]

Hi, Sent the message,

Thank you

[#3]

Hi, can you please help me reactivate my account? I sent the message but it's been some time I wanted to confirm if you received it.
Thank you!

[#4]

Hi Flo,

Arjay here stepping in for Annie Jane. I have checked your message and I can't seem to find any information about your original account. Could you please click on my name above this post and send me a private message with the email associated with the account you need assistance with? Looking forward to your response.

[#5]

Hi,

Sent the message. Thank you!

[#6]

Hi,

I have the same issue with an old freelancer account that I deactivated: I wanted to create a client account inside my freelancer account to validate the process, and upwork allowed me to do so.

After some tests, I decided to delete the client account and no problem was shown in the process.

Now I can't login into upwork with my old freelancer account!

This must be a upwork bug since if I login with my email or user ID, upwork replies: "Oops! Username is incorrect."

I even tested to create a new login with my old freelancer email and upwork replied: "This email is already in use".

I tried the "Get Support" popup button which of course is uselless...

Is there any other way to get help from upwork?

By the way, I need to access my old freelancer account since I've created a new upwork account with my professional email and want to copy profile and project data to my new upwork account.

Is it possible that upwork detected my 2 accounts and blocked my old account?

It so, upwork should have sent me an email informing that...

Thanks

[#7]

Hi Manuel,

Could you please click on my name above this post and send me a private message with more information? Thank you!

[#8]

Hi,

I have a problem with login with my old personal account.

When I try to login system says that this email is not correct but when I try to create a new account with this email, system says that this email is used.

Please help me to restore my account or delete it and give me the possibility to create new one with my email.

I had to create a second account to be able to post this which is just **Edited for Community Guidelines**

...

Thank you.

[#9]

Hi Tiago,

Could you please click on my name above this post and send me a private message with more information? Thank you!

[#10]

I am unable to log in to Upwork with my account.

But when the login UI comes and I enter my email, it's showing - Invalid username or email.

Even in the forgotten password window, after giving the user mail still, it is showing as - Invalid username or email.

Can someone pls help me log in with the account?

[#11]

Hello,

I have created this account to get you to recover my account. After inputting my email, it shows 'Invalid username or email'. Can you please help me sort this out?

'

[#12]

Hi Mushfiqur,

Could you please click on my name above this post and send me a private message with more information? Thank you!

[#13]

You can try "Continue with Google.". If you have your Google account connected to your UpWork account, you should be able to sign in that way. 

[#14]

I have tried but not working that way!

[#15]

Recently my google account connected to my Upwork account got removed and I cannot log in to my account. I tried contacting support but it just shows me the bot everytime and dosen't let me get into contact with upwork directly. I need this account back as soon as possible because I have clients waiting for my work to be sent to them. 

[#16]

Hi Oskar,

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

[#17]

I have lost my mail address. How could I reach Upwork to change to a new one?

[#18]

Hi Per,

Thank you for reaching out to us. Could you please click on my name and send me a PM with more information about the account and email address you are referring to?

[#19]

Hi and thanks for reaching out. I have lost my G-mail password and
therefore I can not reach my Upwork account **Edited for Community Guidelines**. I
believe it is about 50 USD in the account, but most of all it worries me
that new clients not can contact me and see my profile and what earlier
clients have said about my work. I also had an ongoing work for "Tommy"
from the Netherlands that I not can finish now. /Per Svensson

[#20]

Hi Per,

Arjay here stepping in for Nikola. I'll have one of the team members assist you with your concern via a support ticket. You can access your ticket and communicate with the team on this page once your account is fully reviewed.

[#21]

Hi everyone,
Today I've closed my account, could you please restore it?

[#22]

Hi ALeksandar,

Could you please click on my name above this post and send me a private message with more information? Thank you!

[#23]

Hello, 

Is it possible to recover an account that I closed about a month ago? I'd like to have it back because it has my reviews and amount earned. I would really appreciate any help with this!! 

[#24]

Hi Nikki,

Could you please click on my name and send me a PM with more information about the account you are referring to? I will be sure to look into your message and assist you accordingly. 

Please know that freelancers are not allowed to have more than one account on Upwork, regardless of the old account being closed, or suspended. Having multiple freelancer accounts is a serious violation of the Upwork Terms of Service.

[#25]

Hi Nikola,

I just sent you a PM. Thank you so much for your response!

[#26]

I think you should never delete your account better yet just leave it on pause. you should be fine to just leave as is.