How Do I Reopen Closed Account

[#1]

How to restore an account closed accidently? 

Account username : **Edited for Community Guidelines**

[#2]

Hey Aqib, clear cache and cookies, close your brower and reboot your computer. Use Google Chrome and the process should work. Have a great day!

[#3]

Hi william, 

Thank you for replying, but this solution didn't work for me.

[#4]

When I tryed to close my client account it closes both I want to restore my account I still remember the email and the password

The email is : **Edited for Community Guidelines**

Please can you help me

[#5]

Hi Ahmed,

Thank you for reaching out here in the Community. I have shared your concern with the appropriate team and one of the members will be assisting you further via a support ticket. You can access your ticket and coordinate with the team on this page once your case is fully reviewed.

[#6]

Hello everyone! 

I created this account like minutes ago since I'm unable to access my other upwork account. I got an email mid this year that I need to log in to it or else it will be deleted or deactivated (or something). Is there a way to retrieve my old account? Or should I move forward with this new one? 

Thank you for all the help! 

Sincerely, 

Ciela

[#7]

Hi Cielazol,

Thank you for reaching out to us. Please note that users are only allowed to have one account and having multiple accounts is a violation of Upwork's TOS. Could you please click on my name above this post and send me a private message with the email address associated with your main account? Looking forward to your response.

[#8]

Hi there,

I am a us citizen who created an upwork account a few months ago, now my account has been suspended permanently.

I also created an agency on upwork using the name of a company that I own and I have all the legitimate documents.

But they say they couldn't verify my identity.

I tried to call them, but no way to call them directly and no way to have a video call.

Moreover, the balance available on the account is on hold by Upwork.

How could this happen? How could native americans not be verified?

Even ones who own a company?

Could anybody help me please?

Thanks,

[#9]

Hi Joshua,

Thank you for reaching out to us. Could you please click on my name and send me a PM with more information about the account you are referring to?

[#10]

I still can't seem to get any help? Any update?

[#11]

Go to support and create a ticket

[#12]

I accidentally closed my upwork account.

Please help

[#13]

Hi John,

Could you please click on my name above this post and send me a private message with the email address associated with the account you need assistance with? Looking forward to your response. 

[#14]

Hi Arjay.

I have sent a message to you, I'm hoping you've received it.

[#15]

Hi John,

Thank you for your response. Yes! I did receive your message and we truly appreciate you sharing this information. However, It looks like you have raised a couple of support tickets and one of the members had reached out with more information and assistance on how to resolve the issue. Don't hesitate to respond to the team through email if you need further assistance so that the team can assist you accordingly and more efficiently.

[#16]

I can not login to my account it says username is incorrect but when I try to signup with the same email it says user already exist. can anyone help?

[#17]

I deleted my client account but now my whole freelancer account is deleted. My email adress is  **Edited for Community Guidelines**. Please help.

[#18]

Hi Celeste,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

[#19]

Hello.

I am Saqlain Naqvi. I am a freelancer and I wanted to remove my clients account but mistakenly I have closed my freelancer account. I have pending payments in escrow as well as in my account. Can any one help me in this regard. I had to make this acount to post here.

Thank you.

[#20]

Hi Muhammad,

Could you please click on my name above this post and send me a private message with the registered email address of the account in question? Thank you!

[#21]

I have sent you the details. Have you got them? As i cannot see you in private messages.

[#22]

I accidentally closed my account when trying to delete my client profile. I didnt realize it would closed both my client and freelancer profile, is there anyway i can get it reopened? Thank you so much

[#23]

Hi Brett,

I can see that your concern has reached the appropriate team and action has been taken on your account. It looks like they have restored your account completely as a freelancer. You should be able to log in completely without getting any errors. You may check the support ticket here for confirmation and please let the team know if you need further assistance.

[#24]

I want to reopen my deleted account. Can I ? I had to open this account just to get help.

[#25]

Hi Cindy,

Could you please click on my name above this post and send me a private message with more information? Thank you!

[#26]

Hi Andrea,

I have sent a message to you.