May 7, 2021 01:26:48 PM Edited Jun 13, 2022 07:47:28 PM by Andrea G
How to restore an account closed accidently?
Account username : **Edited for Community Guidelines**
Solved! Go to Solution.
May 7, 2021 01:38:42 PM Edited Jan 3, 2023 10:02:36 PM by Andrea G
Hi Chandrakant,
If you need help restoring your account, we’ll need to ask you to confirm some private account details in order to help you. At Upwork, protecting your privacy is our priority. With this in mind, it would be best if you reach out directly to our support team so they can assist you within a private and secure channel of communication.
How do I reach a human in customer support?
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.
Oct 27, 2022 11:20:48 AM Edited Oct 27, 2022 12:38:52 PM by Andrea G
I have some problem in login in to my upwork account. My old account was linked to **Edited for Community Guidelines**
However, when I tried to login, it didn't work. Please help!
Oct 27, 2022 12:45:26 PM by Andrea G
Hi Mohomed,
Could you please click on my name above this post and send me a private message with more information? Thank you!
Oct 27, 2022 01:24:08 PM by Denis P
So i made an account, that i later deleted. Now when i try to sign up with that email it says that there is already an account with this email. But when I log in using that email, it says that there is no such account. Can someone please help?
Oct 27, 2022 02:26:15 PM by Andrea G
Hi Denis,
Could you please click on my name above this post and send me a private message with more information? Thank you!
Oct 29, 2022 11:25:56 AM by Fady G
I'm trying to login to my upwork accout after a while and the login forms states "Oops! Username is incorrect.". I made this new account just to post my question here and look out for help gaining access back to my account. Can somebody help me?
Oct 29, 2022 04:15:33 PM by Annie Jane B
Hi Fady,
Could you please click on my name above this post and send me a private message with more information? Thank you!
Oct 29, 2022 07:11:24 PM by Fady G
Thanks Annie for your reply, i sent you a message with full details, but the message not appearing on messages list, so please confirm that you received my PM.
Thanks
Fady Fikry
Oct 29, 2022 01:50:27 PM Edited Oct 29, 2022 01:51:15 PM by Ansuman M
"Google account a...5@gmail.com is not recognized for Google Sign-In on Upwork. Please make sure you are using the same account that you have previously linked.
I have closed the account few weeks vback and i want to reactivate it.please help. i'm not able to login using my gmail id
Oct 29, 2022 04:46:09 PM by Annie Jane B
Hi Ansuman,
Could you please click on my name above this post and send me a private message with more information? Thank you!
Nov 1, 2022 07:01:37 AM by Chetan T
By mistake i had deleted my agency account, i need help to reopen my account.
Nov 1, 2022 10:24:21 AM by Annie Jane B
Hi Chetan,
Thank you for reaching out. I noticed that you were able to sign in to this account a few hours ago. Please let us know if you need further assistance.
Nov 2, 2022 12:38:06 PM by Dimitra G
Hi,
I accidently deleted my account, but when i tried to sign up toa new account i've got a message telling me that "my e-mail it's been already in use". I've made a new account with a different e-mail, but i want to use the past one.
Thank you,
Dimitra
Nov 2, 2022 03:15:30 PM by Nikola S
Hi Dimitra,
Could you please click on my name and send me a PM with more information about the account you are referring to?
Nov 2, 2022 10:49:39 PM Edited Nov 2, 2022 10:50:18 PM by Warda M
Please restore the account i closed it accidentally. Thank you
Nov 3, 2022 12:59:18 AM by Arjay M
Hi Warda,
Please note that users are only allowed to have one account and having multiple accounts is a violation of Upwork's TOS. Could you please click on my name above this post and send me a private message with more information about the account you want to restore? The email address will be extremely helpful. Looking forward to your message.
Nov 3, 2022 01:49:29 AM by Warda M
I don't have any other option to contact upwork rather signing from other id and make the issue resolve. Once issue is resolve, I'll delete account with new sign in.
Nov 3, 2022 03:07:21 AM by Arjay M
Hi Warda,
I certainly understand and we appreciate you reaching out to us. I did receive your PM and It looks like you were also able to raise a ticket with the same concern. Please note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further. Please expect an update on the ticket here once your case is fully reviewed.
Nov 3, 2022 07:19:55 AM by Warda M
Whenever i opened up the ticket page it says to enter credentials. I entered, and it keeps saying me to enter. Even though, i entered the correct one. Help me please
Nov 3, 2022 09:54:07 AM by Pradeep H
Hi Warda,
Thank you for your message. I am sorry to hear about the challenges while trying to access your support ticket. Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.
Thank you,
Pradeep
Nov 3, 2022 04:43:20 PM by Andrea G
Hi Warda,
If you're looking to reply to an existing support ticket, you can do so from the notification sent to your email address.
Nov 5, 2022 03:37:14 PM by Sylvia J
Nov 5, 2022 05:40:03 PM by Luiggi R
Hi Sylvia,
Thanks for reaching out. Could you please click on my name above this post and send me a private message with the registered email address of the account you're referring to? I'll be happy to assist.