How Do I Reopen Closed Account

[#1]

How to restore an account closed accidently? 

Account username : **Edited for Community Guidelines**

[#2]

contact support

[#3]

Hello, I have an Upwork profile that I created a long time ago.

"Error! Username is incorrect." I get this error when I want to login to my profile. My e-mail address is correct, it belongs to my personal Upwork account, but I could not reach my Upwork account.

When I researched this error, I saw that the only solution was to open a thread in the Upwork Forum. I created a "new Upwork account" to report this issue to you.

Can you help me recover my Upwork account?

My Upwork account I need your help with, E-mail address: **Edited for Community Guidelines**

When my account registered to**Edited for Community Guidelines** e-mail address is reactivated, I will no longer use the Upwork account I just created.

[#4]

Hi Kagan,

I'm sorry to hear tar you're having problems logging in. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

[#5]

Thank you for your feedback I think you need to request reset new password.

[#6]

My main upwork account is with another email. I am not able to login using that email. I couldn't contact support without login as well. So I had to create this new account using another email just to reach you guys.

Please reply me to this message and I will share the main upwork account email address. Then if you can reset the Google Sign-In, and I can login using username/email and password and then relogin with the google sign-in.

Waiting for your reply.

[#7]

Hi Dibakar,

Could you please click on my name above this post and send me a private message with more information? Thank you!

[#8]

Hi,

I have come across a problem, I made a new account but I had to close it because I had to choose freelancer, but chose client. I closed it and now i can't make a new account with the same mail. Also I can't log in to my account. I had to make a saperate account purely to post this with my private mail. The mail that has to be fixed is:

**Edited for Community Guidelines**

I hope someone can help me.

[#9]

Hi Kerem,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

[#10]

I have the same issue when I try logging back in to the closed account with that email it says my username/email is incorrect.

[#11]

Hi Gage,

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

[#12]

 Pls help, i want to edit my profile so i can start to find freelance work. I tried to log in but i forgot password so i 'Forgot password' and changed pass using email. Now im trying to log in but it shows this.

my mail Upwork email is **Edited for Community Guidelines**

**Edited for Community Guidelines**

[#13]

Hi Atasha,

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

[#14]

Hello,

I am writing this mail from my friend's account because I couldn't contact you other ways. (I send a mail to "help@upwork.com" but nobody replies.

I am a freelancer and i had an account past years and now i closed it. But when I want to sign up with same email address i have some issues. Please update your database and delete my email address so i could sign up again. 

Can you contact urgently for this issue via this email?

**Edited for Community Guidelines**

[#15]

Hello there,

Please know that sharing an account is against ToS. You would be able to contact support without having to log in.

I already shared your concern with our team. One of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

[#16]

hi, 

i cannot reach my account as it no longer active or deleted, is there any way to restore it back?

Account Info
Username: mohamed_s_h
Email:

**Edited for Community Guidelines**

[#17]

Hi Mohamed,

Thank you for reaching out to us. I shared your request with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.