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David's avatar
David J Community Member

How do i get in touch with a person in support to resolve an issue no luck contacting anyone.

We have not had success in getting an issue resolved... we have a client account and a member with finance privileges is not able to leverage the billing payment method in the same view as the jobs he posted so that he can message.   isn't there a support phone number? 

 

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Ivygail's avatar
Ivygail J Retired Team Member

Hi David,

 

I am sorry to learn about your experience trying to reach the support team. I’ve escalated your community post about permission or financial access to a support ticket. One of our agents will contact you soon to assist.

 

~Ivy