How in the world do you contact UpWork?

[#1]

This is really weird. How do you conatct Upwork? No email, no online chat, no form to fill.

Any ideas?

[#2]

Hi Asim,

I’m sorry to learn you weren’t able to contact the Upwork Support Team directly, or file a ticket. To access our support services, it would be best to follow the steps below:

1. Navigate to the Help Center’s navigation bar and select the “Contact Support” option.
2. Choose the “Chat with Upwork” option to initiate a conversation with our chatbot.
3. Type in a question or topic and click “Send.” The chatbot will provide relevant articles related to your question.

We strongly encourage everyone to engage with the chatbot to access the available support options. Asking for assistance directly may not provide sufficient information for the chatbot to be able to assist you appropriately - for example, creating a ticket for you with the right team according to your concern.

- Pradeep