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Community Member

How long to approve API keys?

I applied for API Keys over 2 weeks ago and they are still disabled and I have not had any communications about them.  Is there a next step I need to do?


Hi Alan,


Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.


~ Nikola
Community Member

Thank you for getting them involved Nikola.  It's a shame I have to come to the community forum to get someone to respond about the API Keys.   Your contact said they rejected my application because I don't have enough experience as an upworker.  That's true because I'm only using my account to apply for API keys since its the only way for us to get them.  We can't afford to pay to become an enterprise client and the only way to apply for an API key is therefore as an Upworker.    We'll be hiring 25 - 50 contractors to finish out the year probably starting in September but if we can't use the API to manage them we will need to rethink our strategy.

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