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b3645501
Community Member

How to Chat with Upwork customer support Here in the Community Using your mobile phone.

If you have any issue that you need one on one chat with Upwork customer support for assistance but don't know how to contact them ,This is for you .

 

Log in to the community.

 

Tap the three lines icon at the top left of your mobile device.

 

Select "Support.

 

"Choose "HELP CENTER" (you'll see the same three lines icon again, tap it once more).

 

Scroll down and tap "Chat with Upwork.

 

"You'll be connected to a live chat with Upwork. If immediate assistance isn't available, they'll create a support ticket and continue to help you via email.

 

I hope this helps ..

Incase you tried to navigate through but don't still get it . Drop a message for clarification.

3 REPLIES 3
angela_papageorg
Community Member

I have tried different browers, different devices and once I log into my profile I get the same error message: cannot reach support. Anyone else having had this issue?

angela_papageorg_0-1722114805962.png

 

Hi Angela,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi
Upwork
c49e443a
Community Member

Hello,kindly assist on verification of my account that I registered a month ago.

 

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