🐈
» Forums » Support » How to add an intermediary bank in Wire Trans...
Page options
Gabriel's avatar
Gabriel R Community Member

How to add an intermediary bank in Wire Transfer withdrawal method?

Hi everyone! I add my bank account but since the bank is outside the US, I need to add an intermediary bank to be able to receive wire transfers from the US. How can I do that? I wrote to chat support but only got bot responses which doesn't help. 

 

Thank you!

3 REPLIES 3
Ronna's avatar
Ronna P Retired Team Member

Hi Gabriel, 

 

I'm sorry to hear about your experience interacting with our chatbot. I'm happy to help. I checked and see that you can use the ''Remittance information'' field by clicking "Edit' link next to your Wire Transfer Payment Method to provide additional information about the intermediary bank. You can learn more by visiting this helpful page

 

~Ronna
Gabriel's avatar
Gabriel R Community Member

Hi Ronna, thank you! The Remittance Information field doesn't looks like a best way to set up the intermediary bank. My bank ask for the Name, SWIFT and ABA of the intermediary bank and I don't know if just put this information there is enough. 

Ronna's avatar
Ronna P Retired Team Member

Hi Gabriel,

 

Thank you for getting back to us. I have shared your post to a support ticket to look into this further. The handling team will reach out to you on the ticket to assist you accordingly.

 

~Ronna