How to fix this error message that pops up when I want to Switch from Freelancer plus to basic

[be3944bb]

Please I need help,I tried to switch from Freelancer plus to basic on 20th April and  today being 22nd April,I keep on getting this message.How can I fix this?

[williamtcooper]

Give it a few more days and then click the above Support link if needed.

[PradeepH]

Hi Chidimma,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep