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ancino
Community Member

How to remove a Testimonial Request

Hi Upwork Team,

 

My concern is how to remove the Pending Testimonial Request. Please see my attached screenshot. It was pending since March 29, 2022. And I only want to remove this. Can you remove this request?

 

Thank You

 

ACCEPTED SOLUTION
759e32fa
Moderator
Moderator

Hi Vanessa,

 

Thank you for reaching out to us. I shared your request with our team and one of our agents will reach out to you via a support ticket to assist you further.


~ AJ
Upwork

View solution in original post

20 REPLIES 20
759e32fa
Moderator
Moderator

Hi Vanessa,

 

Thank you for reaching out to us. I shared your request with our team and one of our agents will reach out to you via a support ticket to assist you further.


~ AJ
Upwork

I am also experiencing this same issue. Can you open a ticket to remove all pending testimonials on my acccount?

egaruth
Community Manager
Community Manager

Hi Michael,

 

I would be happy to help. Iโ€™ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Nikola
Upwork

Hi Annie, 

 

I am wondering if you are able to assist me in deleting the pending testimonial request on my page as well?

 

Thank you. 

Hi Pui Yee,

 

Thank you for reaching out to us. Once we request this to be deleted from your profile, you will no longer be able to send a testimonial request to the same email address.
 
If you wish to proceed, please let us know so we can request for the deletion.


~ AJ
Upwork
ancino
Community Member

Hi AJ,

 

One of your agents emailed me, and this issue was now solved.

Thank you for your feedback and for solving this issue.

 

Vanessa

mariumyounis
Community Member

Hi 

I am facing the same issue I want to delete pending testimonial from my profile

Upwork please help me

Hi Marium,

 

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
Upwork
feb00fb6
Community Member

Hi,

I need to remove my testimonial request because I'm new on Upwork and I added a wrong client details please help me

Hi Aneela,

 

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
Upwork
olufemi-otobong
Community Member

Hi Joanne

Please i need an urgent help also, to cancel my testimonial requests from my account. They have been pending for long and i need its cancellation.

Your swift response and solution to my complain would be much apprecaited

Thanks

Hi Olufemi,

 

Thank you for your message. I see that your pending testimonials are already deleted now.

 

Thank you,

Pradeep

Upwork
915541f7
Community Member

Hi Upwork Team,

 

I had an error creating my testimonial, and I just want to delete this.

Can you please delete this request, to remove the Testimonial I attached?

 

Your swift response and solution to my complaint would be much appreciated

Thank You

Hi Apri,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

 

~Andrea
Upwork
271591e5
Community Member

Hi Upwork Team,

I sent testimonial requests to my past clients. Some of them haven't accepted it till now. I want to remove those pending requests from my profile. Can you help me?

Hi Fizza,

 

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you here with further assistance.

 

~ Arjay
Upwork
rawan_ati
Community Member

Hi Upwork Team, 

 

I have the same issue, I sent a testimonial to a client last June, but now I need it to be removed if possible. 

 

Waiting for your response.

Thanks!

Rawan

I

Hi Rawan,

 

Thank you for reaching out. I've shared your concern with the relevant team for further review. You will surely be notified with more information and updates on your request. 

 

~ Arjay
Upwork
d6c3e613
Community Member

Hi 

I am facing the same issue I want to delete pending testimonial from my profile. As I want to resend new testimonial request as client got missed that previous one.

Upwork please help me

MUHAMMAD DANISH ABBASI

Hi Muhammad,

 

I escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist here.


~ Alyssa
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