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Vanessa's avatar
Vanessa R Community Member

How to remove a Testimonial Request

Hi Upwork Team,

 

My concern is how to remove the Pending Testimonial Request. Please see my attached screenshot. It was pending since March 29, 2022. And I only want to remove this. Can you remove this request?

 

Thank You

 

ACCEPTED SOLUTION
Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Vanessa,

 

Thank you for reaching out to us. I shared your request with our team and one of our agents will reach out to you via a support ticket to assist you further.


~ AJ
Upwork

View solution in original post

35 REPLIES 35
Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Vanessa,

 

Thank you for reaching out to us. I shared your request with our team and one of our agents will reach out to you via a support ticket to assist you further.


~ AJ
Upwork
Michael's avatar
Michael W Community Member

I am also experiencing this same issue. Can you open a ticket to remove all pending testimonials on my acccount?

Nikola's avatar
Nikola S Moderator

Hi Michael,

 

I would be happy to help. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Nikola
Pui Yee's avatar
Pui Yee Y Community Member

Hi Annie, 

 

I am wondering if you are able to assist me in deleting the pending testimonial request on my page as well?

 

Thank you. 

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Pui Yee,

 

Thank you for reaching out to us. Once we request this to be deleted from your profile, you will no longer be able to send a testimonial request to the same email address.
 
If you wish to proceed, please let us know so we can request for the deletion.


~ AJ
Upwork
Shivanshu's avatar
Shivanshu S Community Member

Hello, kindly please remove all pending testimony requests from my profile. 

 

Thank you.

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Shivanshu,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.


~ AJ
Upwork
Ujjwal's avatar
Ujjwal K Community Member

Hello,

 

Can you also please remove all my pending testimonials request?

Pradeep's avatar
Pradeep H Moderator

Hi Ujjwal,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

 

- Pradeep 

Muhammad's avatar
Muhammad A Community Member

Hi Annie Jane B,

 

Can you remove my testimonial request please? I accept that I won't be able to send request to the same person and it is fine for me

Luiggi's avatar
Luiggi R Moderator

Hello Muhammad,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi
Asif's avatar
Asif G Community Member

Hi Anne,

Would you please do the same for me (remove pending testimonial request as I wrote the wrong email).

Pradeep's avatar
Pradeep H Moderator

Hi Asif,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

 

- Pradeep 

Vanessa's avatar
Vanessa R Community Member

Hi AJ,

 

One of your agents emailed me, and this issue was now solved.

Thank you for your feedback and for solving this issue.

 

Vanessa

Marium's avatar
Marium Y Community Member

Hi 

I am facing the same issue I want to delete pending testimonial from my profile

Upwork please help me

Nikola's avatar
Nikola S Moderator

Hi Marium,

 

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
Aneela's avatar
Aneela M Community Member

Hi,

I need to remove my testimonial request because I'm new on Upwork and I added a wrong client details please help me

Joanne's avatar
Joanne P Moderator

Hi Aneela,

 

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
Upwork
Olufemi's avatar
Olufemi O Community Member

Hi Joanne

Please i need an urgent help also, to cancel my testimonial requests from my account. They have been pending for long and i need its cancellation.

Your swift response and solution to my complain would be much apprecaited

Thanks

Pradeep's avatar
Pradeep H Moderator

Hi Olufemi,

 

Thank you for your message. I see that your pending testimonials are already deleted now.

 

Thank you,

Pradeep

Apri's avatar
Apri I Community Member

Hi Upwork Team,

 

I had an error creating my testimonial, and I just want to delete this.

Can you please delete this request, to remove the Testimonial I attached?

 

Your swift response and solution to my complaint would be much appreciated

Thank You

Andrea's avatar
Andrea G Community Manager

Hi Apri,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

 

~Andrea
Fizza's avatar
Fizza S Community Member

Hi Upwork Team,

I sent testimonial requests to my past clients. Some of them haven't accepted it till now. I want to remove those pending requests from my profile. Can you help me?

Arjay's avatar
Arjay M Retired Team Member

Hi Fizza,

 

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you here with further assistance.

 

~ Arjay
Upwork
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