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ec79fff0
Community Member

How to withdraw proposal of a closed job?

Hello!

I want to delete my Upwork account but I still need to close all my active proposals. However, I cannot withdraw one of my active proposals because the job was already closed. Though the job is already closed, it is still in my active proposals. Is there any way to remove that from my active proposals? Please help me, I really need to delete my account as soon as possible. 

82 REPLIES 82
759e32fa
Moderator
Moderator

Hi Kalaya,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork

Hi Annie!

 

I am having the same issue with active proposals by job being closed. Can you help?

Hi Kaitlin,

 

I can confirm that the job post was removed because of a ToS violation. Can you please confirm if you wish to delete/close your account as well? Let me know and I'll process that for you. Looking forward to your response.

 

~ Arjay
Upwork

Hello, I'm having the same issue. Can you help me close my account permanently?

Hi Phoebe Gwyneth,

 

I'm sorry to hear that you wish to close your account but we totally respect your decision. I have escalated your concern to the appropriate team and one of the members will be reaching out via a support ticket. You can access your ticket on this page.

 

~ Arjay
Upwork

Hello! I am having the same problem. Can you help me please?

Hi Laureat,

 

Thank you for reaching out to us. Could you please share more information about the issue you experience so that we can assist you accordingly? 

 

~ Nikola
Upwork
24c2cfbd
Community Member

I want to delete my UpWork account but i can't because i have an active job proposal that i can't withdraw because the job was deleted. Thank you for answering! 

Hi Laureat,

 

Thank you for following up and clarifying. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
Upwork
e3bcc757
Community Member

Hello, I'm having the same issue. Can you help me close my account permanently?

Hi there,

 

Before your account can be closed, you will need to withdraw your proposals. Once you've done that, you can either close your account on your own or let us know if you're having trouble doing it so we can assist you further.

~ Luiggi
Upwork

Hi Arjay,

Im having the same problem. Can you help me please? I want to delete my Upwork account but I still need to close all my active proposals. However, I cannot withdraw one of my active proposals because the job was already closed. Though the job is already closed, it is still in my active proposals

Hi Gerta,

 

I'm sorry to hear you're having trouble withdrawing that proposal. A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.

~ Luiggi
Upwork

Hello, I'm having the same problem can you help me withdraw the proposal?

 

Hi Berke,

 

Thank you for reaching out to us. Could you please confirm if you would like to withdraw your proposal and close your account? 

 

~ Nikola
Upwork
93bb4a59
Community Member

Yes, I want to withdraw the proposal and close my account permanently.

Hi arjay.

I want to close my account permanently but i can not do that. Can you help me regarding this.

Thank you

 

 

 

Hi Kajal,

 

I'm sorry to hear that you want to permanently close your account but we totally understand and respect your decision. I'll have one of the team members assist you further via a support ticket. You can expect an update here once your case has been fully reviewed.

 

~ Arjay
Upwork

Hello, I'm having the same issue. Can you help me close my account permanently?

Hi Prasidda,

 

 I have requested the assistance of our team. One of our agents will assist you directly via a support ticket.

~ Joanne
Upwork

I can't delete my account because a job I submitted a proposal to was deleted, and the proposal is still marked as active. Could you please withdraw that proposal for me. Thank you!

Hi Trisha,

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Upwork

I'm having the same problem what do i do

Hi Victoria,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork

Hi, I'm having the same issue, how can I fix this?

aocumen
Community Manager
Community Manager

Hi Luisa, 


I have asked for help from the Customer Support Team, and they will reach out to you to assist you further with your concern. 


~ Avery
Upwork

Hello, I'm still having this issue ๐Ÿ˜ž

Hi Luisa Sofia,

 

I have checked your account and I can confirm that one of the members has reached out to you via a support ticket. Further details and assistance regarding your concern have been discussed on this page. Please don't hesitate to update the ticket by communicating with the team if you have other concerns.

 

~ Arjay
Upwork

Hi sorry it still won't let me delete my account it says a a submitted proposal is still active but the job is closed

I can't delete my account because a job I submitted a proposal to was deleted, and the proposal is still marked as active. Could you please withdraw that proposal for me. Thank you!

Hi Sama, 

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork

Hello ma'am, I'm also having the same problem. I can't close my account because of jobs that are already deleted. Please help

Hi Kariza,

 

Thank you for reaching out to us. I shared your request with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork

I am also unable to close my account due to an active proposal for a job that has been removed. Can you please help?

Hi Kayla,

 

I'm sorry to hear that you wish to cancel your account and you're having difficulties processing it. I have escalated your report to the appropriate team and one of the team members will be assisting you via a support ticket. You can access and communicate with the team through the ticket on this page.

 

~ Arjay
Upwork

I am having the same issue with active proposals by job being closed. Can you help?

Hi Mazin,

 

I'm sorry to learn that you wish to delete/close your account. I can see a support ticket has been set up with your concern. Kindly allow our team time to review your case and an update should be provided on this page once done.

 

~ Arjay
Upwork

I am having the same issue with active proposals.Can you please help me close me account?

Hi Dejana,

 

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
Upwork
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