May 27, 2022 01:59:19 AM by Kalaya Enyana C
Hello!
I want to delete my Upwork account but I still need to close all my active proposals. However, I cannot withdraw one of my active proposals because the job was already closed. Though the job is already closed, it is still in my active proposals. Is there any way to remove that from my active proposals? Please help me, I really need to delete my account as soon as possible.
May 27, 2022 07:10:41 AM by Annie Jane B
Hi Kalaya,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.
Jul 26, 2022 05:38:03 PM by Kaitlin C
Hi Annie!
I am having the same issue with active proposals by job being closed. Can you help?
Jul 26, 2022 07:35:42 PM by Arjay M
Hi Kaitlin,
I can confirm that the job post was removed because of a ToS violation. Can you please confirm if you wish to delete/close your account as well? Let me know and I'll process that for you. Looking forward to your response.
Aug 2, 2022 12:37:10 PM by Phoebe Gwyneth M
Hello, I'm having the same issue. Can you help me close my account permanently?
Aug 2, 2022 02:21:14 PM by Arjay M
Hi Phoebe Gwyneth,
I'm sorry to hear that you wish to close your account but we totally respect your decision. I have escalated your concern to the appropriate team and one of the members will be reaching out via a support ticket. You can access your ticket on this page.
Aug 10, 2022 05:31:17 AM by Nikola S
Hi Laureat,
Thank you for reaching out to us. Could you please share more information about the issue you experience so that we can assist you accordingly?
Aug 10, 2022 06:28:33 AM by Laureat M
I want to delete my UpWork account but i can't because i have an active job proposal that i can't withdraw because the job was deleted. Thank you for answering!
Aug 28, 2022 09:33:26 AM by T D
Hello, I'm having the same issue. Can you help me close my account permanently?
Aug 28, 2022 10:19:49 AM by Luiggi R
Hi there,
Before your account can be closed, you will need to withdraw your proposals. Once you've done that, you can either close your account on your own or let us know if you're having trouble doing it so we can assist you further.
Aug 28, 2022 02:02:11 PM by Gerta H
Hi Arjay,
Im having the same problem. Can you help me please? I want to delete my Upwork account but I still need to close all my active proposals. However, I cannot withdraw one of my active proposals because the job was already closed. Though the job is already closed, it is still in my active proposals
Aug 28, 2022 03:28:51 PM by Luiggi R
Hi Gerta,
I'm sorry to hear you're having trouble withdrawing that proposal. A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.
Aug 29, 2022 05:49:04 AM by Berke U
Hello, I'm having the same problem can you help me withdraw the proposal?
Aug 29, 2022 06:58:08 AM by Nikola S
Hi Berke,
Thank you for reaching out to us. Could you please confirm if you would like to withdraw your proposal and close your account?
Aug 30, 2022 06:18:48 PM by Berke U
Yes, I want to withdraw the proposal and close my account permanently.
Oct 14, 2022 01:32:57 AM by Kajal Y
Hi arjay.
I want to close my account permanently but i can not do that. Can you help me regarding this.
Thank you
Oct 14, 2022 03:50:02 AM by Arjay M
Hi Kajal,
I'm sorry to hear that you want to permanently close your account but we totally understand and respect your decision. I'll have one of the team members assist you further via a support ticket. You can expect an update here once your case has been fully reviewed.
Mar 7, 2023 10:47:38 PM by Prasidda P
Hello, I'm having the same issue. Can you help me close my account permanently?
Mar 8, 2023 01:33:22 AM by Joanne Marie P
Hi Prasidda,
I have requested the assistance of our team. One of our agents will assist you directly via a support ticket.
Jul 28, 2022 08:27:51 AM by Trisha Mae C
I can't delete my account because a job I submitted a proposal to was deleted, and the proposal is still marked as active. Could you please withdraw that proposal for me. Thank you!
Jul 28, 2022 09:40:55 AM by Andrea G
Hi Trisha,
Someone from our team will reach out to you via support ticket in order to assist you further.
Aug 2, 2022 02:40:40 AM by Annie Jane B
Hi Victoria,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.
Aug 22, 2022 08:26:47 PM by Avery O
Hi Luisa,
I have asked for help from the Customer Support Team, and they will reach out to you to assist you further with your concern.
Aug 23, 2022 03:39:32 PM by Arjay M
Hi Luisa Sofia,
I have checked your account and I can confirm that one of the members has reached out to you via a support ticket. Further details and assistance regarding your concern have been discussed on this page. Please don't hesitate to update the ticket by communicating with the team if you have other concerns.
Aug 1, 2022 11:15:00 PM by Victoria M
Hi sorry it still won't let me delete my account it says a a submitted proposal is still active but the job is closed
Aug 21, 2022 05:27:05 AM by Sama H
I can't delete my account because a job I submitted a proposal to was deleted, and the proposal is still marked as active. Could you please withdraw that proposal for me. Thank you!
Aug 21, 2022 07:28:46 AM by Annie Jane B
Hi Sama,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.
Aug 22, 2022 10:00:00 AM by Kariza N
Hello ma'am, I'm also having the same problem. I can't close my account because of jobs that are already deleted. Please help
Aug 22, 2022 01:31:51 PM by Annie Jane B
Hi Kariza,
Thank you for reaching out to us. I shared your request with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.
Aug 22, 2022 01:36:49 PM Edited Aug 22, 2022 01:37:42 PM by Kayla P
I am also unable to close my account due to an active proposal for a job that has been removed. Can you please help?
Aug 22, 2022 03:09:48 PM by Arjay M
Hi Kayla,
I'm sorry to hear that you wish to cancel your account and you're having difficulties processing it. I have escalated your report to the appropriate team and one of the team members will be assisting you via a support ticket. You can access and communicate with the team through the ticket on this page.
Sep 12, 2022 02:39:09 PM by Mazin B
I am having the same issue with active proposals by job being closed. Can you help?
Oct 5, 2022 09:57:15 AM by Dejana G
I am having the same issue with active proposals.Can you please help me close me account?