I am having issue with password change

[#1]

i went to settings to change name i changed name and press save then it jumped to password change and then i change password and the question thing and check the boxes of "I understand my account will be locked if I am unable to answer this question Keep me logged in on this device" but then it shows please fill this in the "I understand my account will be locked if I am unable to answer this question" checkbox even though i checked it

**Edited for Community Guidelines**

[#2]

Hi there,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.