Dec 19, 2023 01:45:57 AM by Meskine Y
I am trying to apply to a job but am unable to. It's asking me to go through identity verification, but I get an error before I can start.
Attached is one screenshot of what I'm experiencing.
I'm eager to apply to jobs. Please help.
Thanks!
Solved! Go to Solution.
Dec 19, 2023 02:24:05 AM by NikolaS N
Hi Meskine and Andrey,
Thank you for reaching out to us and bringing this to our attention. I checked but I could not replicate the issue. Could you please clear your cache and cookies or log in with another browser to check if you are still seeing it on your end?
Let us know if you need further assistance.
Dec 19, 2023 02:01:13 AM by Andrey I
I have the following banner at the top of my page:
Clicking "Verify your identity" leads to the following page: https://www.upwork.com/ab/identity-verification/ which is resolved with
Error 500 (N)
Trace ID: 837ec74d0f575b06-VIE
I would appreciate any help/advice on this matter. Thanks!
Dec 19, 2023 02:24:05 AM by NikolaS N
Hi Meskine and Andrey,
Thank you for reaching out to us and bringing this to our attention. I checked but I could not replicate the issue. Could you please clear your cache and cookies or log in with another browser to check if you are still seeing it on your end?
Let us know if you need further assistance.