I cannot enter messages section

[h_honcharenko]

I cannot open the message section. Anybody else experiences this issue?

[dilsun]

I'm having the same issue I can't use my messages! Please help me out

[hamzasajid49]

Please fix this asap. I am working on a project and this behaviour of upwork inbox is creating disturbance in my work please.

[alesniewska]

I have the same problem.

[kcdermodywriter]

Same problem here and I can't get to the information I need to reply to a client. Was just coming here to see if anyone else reported it. 

[muhammadaali11]

samer here. Error: {"code":500,"codeExtended":"NOT_SET","message":"transportLayerDS_roomsAS_GetRooms failed and fallback disabled."}

[weirdtaste]

Hii, i have the same problem, i want to chat my client but i cant access the messenger, pls help

 

[91e28d2a]

I'm facing this error "{"code":500,"codeExtended":"NOT_SET","message":"transportLayerDS_roomsAS_GetRooms failed and fallback disabled."}" while trying to load messages.
I've attached a screenshot so you guys can see it.
Please review the error.
Looking forward to a solution,
Thank you.

[rahularchitect]

Error: {"code":500,"codeExtended":"NOT_SET","message":"transportLayerDS_roomsAS_GetRooms timed-out and fallback disabled."}

I am getting this error message please get fix this problem as soon as possible.
Thanks 

[52322435]

I am also recieveing the same message

[sami255]

I am facing the same problem

[soniazaman62]

[sami255]

Error while processing your request

Error: {"code":500,"codeExtended":"NOT_SET","message":"transportLayerDS_roomsAS_GetRooms timed-out and fallback disabled."}

[immediate_work]

I'm getting the following message when trying to reply to a client:

Error: {"code":500,"codeExtended":"NOT_SET","message":"transportLayerDS_roomsAS_GetRooms failed and fallback disabled."}

[0d23e7ad]

I am facing the same error

[0d23e7ad]

My Upwork messages are not opening, It is showing the error Message, The screenshot is attached.

I am afraid, that i will loose my client due to lack of communication.

Thank You!

[bennett-kathrin]

I've found a workaround if you're trying to contact a client you've previously worked with:  I was able to access the messages via:

my jobs -> click on job title -> messages & files. 

Seems to load this way.

[4a285534]

Thank you. I can reach my previous messages this way, but can't send new ones still... 

[0d23e7ad]

It's resolved now

[f2a0e8be]

Hi, I am facing the error "This message could not be sent. Retry" when I try to reply a client of mine. Could someone please help me?

[max_spencer]

same issue

[f2a0e8be]

I've found a workaround if you're trying to contact a client you've previously worked with:  I was able to access the messages via:

my jobs -> click on job title -> messages & files. 

Seems to load this way.

[chris_bannu]

I just came here to post the exact same problem.

[f2a0e8be]

Idk what's happening, man. Hoping to hear from their team at the earliest. 

[f2a0e8be]

I think I might have found a workaround if you're trying to contact a client you've previously worked with:  I was able to access the messages via:

my jobs -> click on job title -> messages & files. 

Seems to load this way.

[bennett-kathrin]

Please stop copy and pasting my message word for word from 4 posts up and pretending it's something you discovered. Jeez.