Apr 15, 2022 07:01:16 PM Edited Apr 15, 2022 07:16:05 PM by Valeria K
I cannot open the message section. Anybody else experiences this issue?
Solved! Go to Solution.
Apr 16, 2022 01:01:25 AM by Arjay M
Hi All,
We're confirming that the Incident with accessing your messages should now be resolved. You can try to log back into your account and you should be able to access your messages.
We truly appreciate your patience and understanding while the issue was being worked on. Please let us know if the same issue persists and we will surely look into that for you.
Apr 15, 2022 07:58:26 PM by Amir H
I'm having the same issue I can't use my messages! Please help me out
Apr 15, 2022 08:22:05 PM by Hamza S
Please fix this asap. I am working on a project and this behaviour of upwork inbox is creating disturbance in my work please.
Apr 15, 2022 08:54:47 PM by Karen 'K.C.' D
Same problem here and I can't get to the information I need to reply to a client. Was just coming here to see if anyone else reported it.
Apr 15, 2022 08:29:07 PM by Muhammad A
samer here. Error: {"code":500,"codeExtended":"NOT_SET","message":"transportLayerDS_roomsAS_GetRooms failed and fallback disabled."}
Apr 15, 2022 08:46:08 PM Edited Dec 16, 2022 07:47:15 PM by Arya Wira K
Hii, i have the same problem, i want to chat my client but i cant access the messenger, pls help
Apr 15, 2022 08:56:36 PM by MD Jawad A
I'm facing this error "{"code":500,"codeExtended":"NOT_SET","message":"transportLayerDS_roomsAS_GetRooms failed and fallback disabled."}" while trying to load messages.
I've attached a screenshot so you guys can see it.
Please review the error.
Looking forward to a solution,
Thank you.
Apr 15, 2022 08:56:37 PM by Rahul A
Error: {"code":500,"codeExtended":"NOT_SET","message":"transportLayerDS_roomsAS_GetRooms timed-out and fallback disabled."}
I am getting this error message please get fix this problem as soon as possible.
Thanks
Apr 15, 2022 09:17:39 PM by Sami u
Error while processing your request
Error: {"code":500,"codeExtended":"NOT_SET","message":"transportLayerDS_roomsAS_GetRooms timed-out and fallback disabled."}
Apr 15, 2022 09:22:00 PM by Juan R
I'm getting the following message when trying to reply to a client:
Error: {"code":500,"codeExtended":"NOT_SET","message":"transportLayerDS_roomsAS_GetRooms failed and fallback disabled."}
Apr 15, 2022 09:45:58 PM by Moadib N
My Upwork messages are not opening, It is showing the error Message, The screenshot is attached.
I am afraid, that i will loose my client due to lack of communication.
Thank You!
Apr 15, 2022 09:58:24 PM by Kathrin B
I've found a workaround if you're trying to contact a client you've previously worked with: I was able to access the messages via:
my jobs -> click on job title -> messages & files.
Seems to load this way.
Apr 18, 2022 05:44:10 PM by Milka K
Thank you. I can reach my previous messages this way, but can't send new ones still...
Apr 15, 2022 10:09:29 PM by Muhammad Uzair M
Hi, I am facing the error "This message could not be sent. Retry" when I try to reply a client of mine. Could someone please help me?
Apr 15, 2022 10:52:31 PM by Muhammad Uzair M
I've found a workaround if you're trying to contact a client you've previously worked with: I was able to access the messages via:
my jobs -> click on job title -> messages & files.
Seems to load this way.
Apr 15, 2022 10:49:07 PM by Muhammad Uzair M
Idk what's happening, man. Hoping to hear from their team at the earliest.
Apr 15, 2022 10:53:24 PM by Muhammad Uzair M
I think I might have found a workaround if you're trying to contact a client you've previously worked with: I was able to access the messages via:
my jobs -> click on job title -> messages & files.
Seems to load this way.
Apr 16, 2022 03:55:22 PM by Kathrin B
Please stop copy and pasting my message word for word from 4 posts up and pretending it's something you discovered. Jeez.