I don't have tax information other than my ID card and passport.

[c4d41c06]

Hello there, my friends.

I hope everything is going well for you. I was wondering if any of you have seen this notice before and what may have caused it to appear. 'Action required:' reads the notice. The withdrawal methods are temporarily unavailable. To withdraw profits, please enter your tax information. Read our FAQs for further information.'

I need to provide tax information to enable withdrawal methods, but I don't have any other than my ID card and passport. Is there anyone who knows how to handle this situation? Any advice or suggestions would be much appreciated. Thank you ahead of time."

[759e32fa]

Hi Walaa,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.