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e3500527
Community Member

I don't want the Talent Specialist service!

I have been working online for 15 years and have never seen such an absurd support as upwork. To talk to a person is impossible. I mistakenly PAID for the $29.99 premium add-on talent scouting service twice. I was wrong. I didn't want that service. It is impossible to communicate this problem to anyone. I'm trying to request a refund by all means. But I don't know who to write to. Should I post on a forum? Requesting a refund on this issue is impossible, with no option to speak to anyone.

2 REPLIES 2
tanja5
Community Member

Try calling **Edited for Community Guidelines** I always get a live person

PradeepH
Moderator
Moderator

Hi Briam,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here .

 

Thank you,

Pradeep

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