Mar 14, 2024 10:25:29 AM by John Christler M
For a few days now every time I log into my account the graphics go all over the place, it feels like multiple layers are on top of each other I can't see the words properly they are on top of each other which makes it hard to read and to use the website as usual.
I reported this issue to tech support but I haven't gotten any follow-up since then.
Does anyone is facing the same problem?
Solved! Go to Solution.
Mar 14, 2024 12:38:23 PM Edited Mar 14, 2024 12:39:35 PM by NikolaS N
Hi John, Koussaimi and Yaroslav,
Thank you for reaching out to us. I will be happy to help. Could you please let us know if you tried using a different browser or Incognito mode? If not, could you please try and let us know if the issue persists?
If the issue persists please share the information below so that we can look into this further and assist you accordingly.
Note. Be sure to try and clear your cache and cookies.
Edited to add information.
Mar 14, 2024 10:29:43 AM by Yaroslav K
everything was fine, but at some point there was a problem with the interface
Mar 14, 2024 10:28:33 AM by Yaroslav K
everything was fine, but at some point became a problem with the interface
Mar 14, 2024 10:02:33 AM by Koussaimi A
my upwork page is no longer like before: small font size Times New Roman, no green color, when I click on the sidebar or to filter my search or when I click on the freelancers' proposals the writing this mixture with d 'other writing, I changed browser same problem
for information I can't find this problem in other sites
Mar 18, 2024 07:56:04 AM by Lukeny Mikhail D
I'm experiencing the same issue, did you manage to fix it
Mar 14, 2024 12:38:23 PM Edited Mar 14, 2024 12:39:35 PM by NikolaS N
Hi John, Koussaimi and Yaroslav,
Thank you for reaching out to us. I will be happy to help. Could you please let us know if you tried using a different browser or Incognito mode? If not, could you please try and let us know if the issue persists?
If the issue persists please share the information below so that we can look into this further and assist you accordingly.
Note. Be sure to try and clear your cache and cookies.
Edited to add information.
Mar 15, 2024 04:22:29 PM Edited Mar 15, 2024 04:23:34 PM by Ivett L
Dear NikolaS,
I am facing the exact same issue
I use Safari (17.3.1)
on M1 Sonoma 14.3.1
frontpage/interface looking the same
Hope you find a solution for the issue as soon as possible! Thank you in advance!
Kind regards,
Ivett
Mar 15, 2024 07:20:59 PM by Joanne P
Hi Ivett,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Mar 17, 2024 10:51:57 AM by Luiggi R
Hi Karen,
Could you please clarify your concern so we can better assist you?
Mar 17, 2024 11:52:58 AM Edited Mar 17, 2024 11:53:42 AM by Karen A
Hi. When I log with chrome to my upwork page, styles of some pages and also the main page went off. Mainly fonts, colors and so on. You can see on image. Whatever I do it stays same.
Mar 17, 2024 04:24:09 PM by Andrea G
Hi Karen,
Could you please try using a different browser or the incognito mode of your current browser? You may also try clearing your browser’s cache and cookies. Also note that we only officially support the latest two versions of Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari.
Mar 17, 2024 11:40:27 AM by Reinaldo C
Hello, what's wrong with the site my interface looks horrible and everything is different, the letters are transparent and nothing is visible.
Mar 17, 2024 04:52:43 PM by Andrea G
Hi Reinaldo,
I tried but wasn’t able to replicate the issue you’re describing. Could you please try using a different browser or the incognito mode of your current browser? You may also try clearing your browser’s cache and cookies. Also note that we only officially support the latest two versions of Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari.
Mar 18, 2024 06:58:14 AM by Ankush K
Today i am facing the problem in my mobile and on web some styles are not loading properly. Unable to see the jobs screen properly screensho attached
Please fixed ASAP possible
Many thanks
Ankush Kummar
Mar 15, 2024 08:18:30 AM by Danijel S
Today suddenly page does not renders correctly in Chrome. Restarting Chrome instance didn't helped. In Firefox it seem all fine on the same PC.
Any idea what to further inspect? See attached screenshot.
Mar 15, 2024 08:52:19 AM by Winfred K
I am experiencing the same issue. There is a bug that is affecting our experience, they should check on this
Mar 15, 2024 09:15:54 AM by Luiggi R
Hi Danijel,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Mar 21, 2024 01:55:10 AM by Saurabh D
Hi,
I don't know why my profile looks like this. Can you please help me to solve this.
Mar 15, 2024 07:22:39 PM by Joanne P
Hi Moazzam,
Could you please try the steps that Nikola shared in this thread? If the issue persists, please provide the details requested on Nikola's response as well so the team can investigate further.