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c3a0de6f
Community Member

I got charged by a freelancer wrongfully

I got charged by a freelancer the maximum weekly limit after a year of no activity and cant seem to be able to file a dispute or request a refund

1 REPLY 1
PradeepH
Moderator
Moderator

Hi Johnny,

 

I am sorry to hear about the unauthorized billing on the contract. I can see that you've reached out to the support team and one of our team members has advised you about how to initiate a dispute. You can access your support tickets here. Please don't hesitate to follow up with them on the same support ticket if you have additional questions regarding your concern. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

Thank you,
Pradeep

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